lululemon

Reviews

• HA

  Harman Atwal

  2 days ago
  1.0
  I wasn’t pleased with the customer service. Every lulu lemon I’ve been in the staff have always offered to order anything I need online if they don’t have it in store. There was a young girl working who gave me attitude when I asked if they had any more of the pants I was looking for. Didn’t offer to look anything up for me. The staff were swearing in conversation while chatting with each other at the change rooms, which I found very inappropriate. They didn’t ask if we needed a different size or how things were going while in the change room. Overall just a crappy experience, I won’t be going back to that location.
• SJ

  Steve Johnson

  6 days ago
  1.0
  The worst lululemon and the most rudest,incompetent staff ,i ever experienced in any store staff especially one of the managers whispering and rudely talking about people wich is extremely unprofessional and grade school behavior. I witnessed the embarrassing and disgusting unipropertate treatment to this poor black couple. The manager was so rude. I don't know why Lululemon would employ such a evil and disrespectful person. She is extremely stuck up. She needs treatment. That poor couple was so embarrassed. I will not shop at that lululemon ever I will tell as many people I can, do not shop at that store. They are rude and extremely racist I cannot believe the disgusting words and remarks that came out of her mouth. She even had sucrity there and they where of another race they where so embarrassed to escort the couple out. I left there not buying a thing. All I can say is rude, disgusting, and extremely racist behavior
• CS

  Cass S

  Jan 21, 2026
  1.0
  Won’t be a customer here anymore. I had a poor experience here where they damaged two pairs of my leggings during hemming. The store didn’t offer to take accountability and refund me for them, which was disappointing. Even more concerning though, the manager (Amanda W) looked me up after I gave feedback on my experience. I received a notification from LinkedIn that she visited my profile. Why would anyone do this? It’s creepy and very inappropriate for a store manager to google search their customer’s personal information.
• KJ

  kay Janay

  Dec 11, 2025
  5.0
  My favourite Lulu location to shop at!! Staff are so kind and helpful! They are real, genuine, and give great insight into picking out specific items! Seems like a super positive environment to work in.
• DJ

  Desiree Jeske

  Nov 23, 2025
  5.0
  I always have such an incredible experience at this specific location (Highstreet). The staff are so kind and helpful. The layout is always welcoming and tidy, never over stimulating! I feel like I have more of a personalized experience getting great suggestions and personalized picks from the staff (which is hard on my wallet but so fun lol) thank you for always making it a memorable experience guys!

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