Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Yuma, AZ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,331 reviews
5 stars
778
4 stars
323
3 stars
135
2 stars
52
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Pricing
Customers expressed mixed feelings about pricing, with some finding items expensive while others appreciated the sales and discounts available.
Store Condition
Several reviews mentioned issues with store cleanliness and organization, including long checkout lines and a cluttered shopping environment.
Product Selection
Feedback indicated a limited selection in certain categories, particularly men's clothing, while women's clothing options were noted to be abundant.
Overall Experience
While many customers enjoyed their shopping experience and found good deals, others reported frustrations with service speed and product availability.
- FBFausta BautistaOct 9, 20255.0I was looking and needed to buy a 14 karat gold necklace and pendant. I was lucky to find what I liked on the clearance section . Edgar treated us with respect and great customer service,he was very patient and helped us find the correct one, and the one I was looking for. He was also kind in offering us lifetime warranty. Thank you Edgar !!! Keep up the great Job!!!
- MPMartha PerezAug 8, 20255.0Enjoy the summer sales great quality of merchandise
- KMKimberly MillerAug 3, 20251.0Lack of friendliness at the pickup counter I was very surprised and disappointed. I felt like I was bothering the ladies.
- HMHilda MendozaAug 1, 20255.0Loved the customer service of this store! Tried to do the survey but wasn’t able to do so. JUDITH was amazing! I don’t live in Yuma and she made me feel at home. Wish all JCP employees had that personality and willing to help in every way. My name is Socorro and was there yesterday. 7/31/2025
- CLCindy Williams LundJul 24, 20255.0Found what I needed.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Yuma offer?
JCPenney offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products. They carry national and private brands such as Liz Claiborne, Okie Dokie, and St. John s Bay.
What are the store hours for JCPenney in Yuma?
JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the JCPenney store in Yuma offer curbside pickup and in-store shopping?
Yes, this location provides both in-store shopping and curbside pickup services for customer convenience.
What payment options are accepted at JCPenney in Yuma?
They accept American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney in Yuma wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Can I find beauty products at JCPenney in Yuma?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals inside the store.
Where is JCPenney located in Yuma?
JCPenney is located at 1375 S Yuma Palms Pkwy, inside the Yuma Palms Shopping Center, Yuma, AZ 85365.
What nearby shopping options are available around JCPenney in Yuma?
Nearby shopping includes Sephora inside JCPenney for beauty products, Payless ShoeSource and Journeys Kidz for shoes, as well as American Eagle, Aéropostale, and Lane Bryant for apparel.
Are there any nearby dining options around JCPenney in Yuma?
Yes, you can find several restaurants nearby including Ah-So Sushi & Steak, Aroi Thai Cuisine, Hawaiian BBQ, Honey Leaf Boba cafe, and It's Just Wings for quick eats after shopping.
What entertainment venues are near the JCPenney in Yuma?
Nearby entertainment includes Yuma Palms 14 cinema and Frozen Movie theatre, great for catching a movie before or after your shopping trip.