JCPenney

Reviews

• VH

  Vic Here

  4 days ago
  4.0
  I feel relaxed when I have the opportunity to eat at Cielos
• MP

  Melissa Puckett

  Mar 28, 2026
  5.0
  Jazmine always does a great job in my hair!
• VP

  Viking Princess

  Mar 21, 2026
  3.0
  There's a customer service area in the back.. I didnt get much help when asking, regarding my coupon online. I went up-front at the check out and told them my issue. They were very friendly and tried to help me get access to the coupon. Even complimented me. There's a big difference in the employees attitudes that work in customer service.
• LC

  Leiya Collins

  Mar 10, 2026
  1.0
  Truly not a good experience, ordered portraits 3 months ago and have yet to receive them. Tried to get in contact with someone from the store to assist us and phone goes to voicemail. When we eventually got on the phone with someone, they said they were gonna get a manager on the phone, put us on hold and then the phone hung up. Tried to call again and the call was ignored. Just wanted to know the status of the photos and no one is helping out. Will not be ordering again.
• AB

  Angelia Balentine

  Jan 29, 2026
  3.0
  JC Penney now feels like the place for older folks to go shopping. Tons of clearance, but nothing jumped out as something I'd want to buy. I found their Black History Month section (if you want to call it that,) toward the back center of the store, with just a few overpriced t-shirts and a sign. But, that's more than some stores are doing.