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Brand Certified

JCPenney

4.3
(1787 reviews)

Business Details

5265 S Calle Santa Cruz, Tucson, AZ
85706, United States
(520) 917-3280

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Tucson, AZ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5265 S Calle Santa Cruz, Tucson, AZ
85706, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.3
1,787 reviews
5 stars
1,060
4 stars
382
3 stars
182
2 stars
61
1 star
102
  • VH
    Vic Here
    4 days ago
    4.0
    I feel relaxed when I have the opportunity to eat at Cielos
  • MP
    Melissa Puckett
    Mar 28, 2026
    5.0
    Jazmine always does a great job in my hair!
  • VP
    Viking Princess
    Mar 21, 2026
    3.0
    There's a customer service area in the back.. I didnt get much help when asking, regarding my coupon online. I went up-front at the check out and told them my issue. They were very friendly and tried to help me get access to the coupon. Even complimented me. There's a big difference in the employees attitudes that work in customer service.
  • LC
    Leiya Collins
    Mar 10, 2026
    1.0
    Truly not a good experience, ordered portraits 3 months ago and have yet to receive them. Tried to get in contact with someone from the store to assist us and phone goes to voicemail. When we eventually got on the phone with someone, they said they were gonna get a manager on the phone, put us on hold and then the phone hung up. Tried to call again and the call was ignored. Just wanted to know the status of the photos and no one is helping out. Will not be ordering again.
  • AB
    Angelia Balentine
    Jan 29, 2026
    3.0
    JC Penney now feels like the place for older folks to go shopping. Tons of clearance, but nothing jumped out as something I'd want to buy. I found their Black History Month section (if you want to call it that,) toward the back center of the store, with just a few overpriced t-shirts and a sign. But, that's more than some stores are doing.

Brand Certified Facts from JCPenney

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Certified April 05, 2026Yext Knowledge Graph
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