Sunglasses StoreFashion Accessories StoreSunglass Hut
At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high quality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world’s largest eyewear company.
Visit our Tucson Sunglass Hut at 6401 W Marana Center Blvd to shop the newest styles of the season. Whether you’re on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.
Worst experience at the Sunglass Hut this location in the Marana Premium Outlets in Marana, Arizona. The incident involved the store manager, Lindsey, and occurred 11/23/25 at 6:30pm when I attempted to return or exchange a pair of Oakley Meta (which are 500 dollars) sunglasses with my return window in the original packaging.
When I brought the glasses in, I explained that the reason for my return was due to connectivity issues during phone calls, which is a functional issue—not a result of damage or misuse. The sunglasses have been well cared for, kept in their case at all times, and have never been dropped.
However, the manager, Lindsey, inspected them and insisted that they were “scratched” and “dropped,” and therefore she claimed they were in “poor condition.” This was not true—the glasses are not scratched, were never dropped, and the condition is normal for lightly worn sunglasses. Despite calmly explaining this, she refused to offer a refund or exchange and repeatedly insisted that the damage was caused by me, which was both incorrect and dismissive.
The interaction felt unprofessional and accusatory, and I left the store feeling frustrated and disrespected. I would have been ok if she requested it in a different way but she shut me down and raised her voice I have ever had such an awful customer interaction before. I am requesting that corporate review this situation, as the manager’s handling of the exchange was inappropriate, insulting and based on inaccurate assumptions.
EE
evermore e
Nov 15, 2025
5.0
A woman with red hair helped us today, was very patient, kind & informative. Would definitely recommend if you need a good pair of sunglasses.
MP
Matthew Possert
Sep 2, 2025
5.0
Excellent customer service on the day that I went. Forgot her name, but she was great.
MM
Mickey
Feb 8, 2023
5.0
Best experience I’ve ever had buying sunglasses. Jennifer is awesome! She knows her products and she is a cool person. Great customer service. I highly recommend. Thank you!
VC
Veronica De la Cruz
Dec 21, 2021
5.0
Extremely nice sales person. Took the time to help me find a nice frame to fit my face.
What types of sunglasses does Sunglass Hut Tucson offer?
Sunglass Hut Tucson offers a wide selection of high-quality fashion and performance sunglasses, featuring brands like Ray-Ban, Oakley, Gucci, Prada, and more, catering to both bold trends and timeless classics.
Where is Sunglass Hut located in Tucson?
Sunglass Hut is located at 6401 W Marana Center Blvd, Ste 924, inside the Tucson Premium Outlets in Tucson, AZ 85742.
What are the opening hours of Sunglass Hut Tucson?
Sunglass Hut Tucson is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at Sunglass Hut Tucson?
Sunglass Hut Tucson accepts American Express, Visa, Mastercard, Discover, and cash payments.
Does Sunglass Hut Tucson offer services like returns or gift cards?
Yes, Sunglass Hut Tucson provides services including shipping & delivery, returns, replacements & exchanges, sunglass care, lens & frame technology, and gift cards.
Is the Sunglass Hut store wheelchair accessible?
Yes, Sunglass Hut in Tucson has a wheelchair accessible entrance to accommodate all customers.
What nearby stores can I visit along with Sunglass Hut at Tucson Premium Outlets?
Nearby stores include KAY Outlet for jewelry, Banana Republic Factory for clothing, Michael Kors Outlet for fashion accessories, and Tommy Hilfiger for menswear, offering a diverse shopping experience at the Tucson Premium Outlets.
Are there dining options close to Sunglass Hut in Tucson Premium Outlets?
Yes, nearby dining options include Dairy Queen (Treat) for desserts and ice cream, Johnny Rockets for burgers, Starbucks for coffee, Wetzel's Pretzels for snacks, and Sbarro for pizza and Italian food.
Can I visit any public plazas or outdoor areas near Sunglass Hut Tucson?
You can visit Mountain Court at Tucson Premium Outlets, a public plaza and mountain-themed area perfect for relaxing before or after your shopping trip.
Does Sunglass Hut Tucson have a presence on social media to check updates?
Yes, you can follow Sunglass Hut Tucson on Facebook at SunglassHut3078TucsonPremiumOutlets and on Twitter at @sunglasshut for updates and promotions.