Question 1

Does the Tucson Premium Outlets location accept online returns?

Accepted Answer

Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).

Question 2

Does the Tucson Premium Outlets location accept online exchanges?

Accepted Answer

If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.

Question 3

Does the Tucson Premium Outlets location offer price adjustments?

Accepted Answer

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

Question 4

Does the Tucson Premium Outlets location offer warranty returns?

Accepted Answer

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)

Question 5

How do I pick up my BOPIS (buy online pickup in store) order?

Accepted Answer

• When can I pick up my purchase?
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.
• What information do I need to pick up my order?
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.
• Where do I go when I arrive ?
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.
• How long will the store hold my order for?
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.
• I can't pickup my order right away. Can I request an extension?
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.
• How can I cancel or return my order?
If you would like to cancel or return your order, please refer to our return policy.

Question 6

Do you accept Klarna in store?

Accepted Answer

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Question 7

What products can I find at Kate Spade Outlet in Tucson Premium Outlets?

Accepted Answer

You can shop for purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all adding chic, polished ease to your everyday style.

Question 8

Where is Kate Spade Outlet located?

Accepted Answer

Kate Spade Outlet is located at 6401 West Marana Center Blvd, Ste 119, Tucson, AZ 85742, inside Tucson Premium Outlets.

Question 9

What are the opening hours of Kate Spade Outlet?

Accepted Answer

The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.

Question 10

Can I return or exchange items purchased online at the Tucson Premium Outlets store?

Accepted Answer

Yes, items purchased on Katespade.com can be returned or exchanged at a Kate Spade New York specialty shop, including the Tucson Premium Outlets location.

Question 11

Does Kate Spade Outlet accept Klarna as a payment option in-store?

Accepted Answer

Yes, you can use Klarna in store by setting up Apple Pay or Google Pay with the Klarna digital credit card, and then use contactless payment at stores accepting these methods.

Question 12

How do I pick up my buy online, pickup in store (BOPIS) order at Kate Spade Outlet?

Accepted Answer

You will receive an email when your order is ready, usually within three hours. Bring your order confirmation and a valid ID to the store. Let any associate know you're picking up, and your items will be brought to the checkout counter. Orders are held for up to 48 hours, with extensions available on request.

Question 13

What nearby stores could I visit along with Kate Spade Outlet at Tucson Premium Outlets?

Accepted Answer

Nearby stores include Go! Calendars, Toys & Games for toys and games, Finish Line for shoes, Hanesbrands for clothing, and The Cosmetics Company Store for beauty supplies, offering a wide variety of shopping options.

Question 14

Are there any nearby fitness venues I can visit around Kate Spade Outlet?

Accepted Answer

Yes, you can visit Zumba and Sum LLC and Drips Fitness Studio nearby for gym and active life classes if you want to complement your shopping trip with a workout.

Question 15

Where can I find nearby places to relax and grab a snack after shopping at Kate Spade Outlet?

Accepted Answer

You can visit nearby Starbucks for coffee, Wetzel's Pretzels for quick snacks, or Sbarro for Italian pizza to relax and refuel after your shopping experience.

Question 16

What payment methods are accepted at Kate Spade Outlet?

Accepted Answer

The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa for your convenience.

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