Brand Certified
JCPenney
4.3(1782 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
5265 S Calle Santa Cruz, Tucson, AZ
85706, United States
Certified by JCPenney • Feb 22, 2026
(520) 917-3280
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/az/tucson/clothing-stores-tucson-az-2913.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Tucson, AZ location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.3
1,782 reviews
5 stars
1,059
4 stars
380
3 stars
181
2 stars
61
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported unprofessional behavior and lack of assistance.
Product Selection
Customers noted a limited selection of items and poor organization, with some expressing disappointment in the availability of desired products.
Pricing
Many reviews mentioned high prices and dissatisfaction with the value of items, particularly in comparison to competitors.
Checkout Experience
Long wait times at checkout were frequently mentioned, with customers expressing frustration over slow service.
Store Atmosphere
The store was generally described as clean and well-stocked, contributing positively to the shopping experience.
- MRMark Paul RiosFeb 12, 20265.0Nice people
- ABAngelia BalentineJan 29, 20263.0JC Penney now feels like the place for older folks to go shopping. Tons of clearance, but nothing jumped out as something I'd want to buy. I found their Black History Month section (if you want to call it that,) toward the back center of the store, with just a few overpriced t-shirts and a sign. But, that's more than some stores are doing.
- LALynda AppletonJan 22, 20264.0Hard to find people to help you to ask questions
- BGBrian GallagherJan 21, 20263.0Did not items I wanted by shows on internet as stocked and available
- MRMario RamosJan 2, 20261.0I Purchased a 10k rope chain and a couple of 10k diamond rings. Have had no issues with the rings. However the chain on the other hand is in great condition still although it has darkened over the years. I recently went to resell but nobody will buy it because it has more alloy than actual gold. I recommend going to a real jewelry store where they sell by the weight. I understand that 10k gold will sometimes have a slight pull to a strong magnet but in this case this chain will automatically stick to a magnet which indicates that the gold is very questionable.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website