Terrible experience with ALO. Returned an item in the store - they provided an online gift card credit. When I accessed it, the balance was ZERO. The staff were sympathetic but unable to help. This was THEIR ERROR. They referred me to customer service where I have been on hold after explaining my story and was disconnected after 40 minutes. I am so angry. They basically stole $310 from me.
AL
Amzi Beloved LLC
Jan 30, 2026
1.0
after spending over $600 here in less than a month. (I am a 5 month pregnant special needs mom who has little time to shop so I order pick up). I picked up a item. Keep in mind my husband and I do not smoke and the item reeked of smoke, went to return it and they refused it because IT SMELLED yeah that's why I'm returning it. I'VE HAD THE SAME ISSUE AT FREE PEOPLE ACROSS THE WAY. whomever is smoking on their breaks needs to do so not near the back entrances where the storage rooms are (I've worked at malls). I took it back to Scottsdale and explained they took it back no problem! I'd drive 2 hours to shop there any day over this location. AVOID AVOID AVOID.
ps. do the employees wear the clothes, there is no way a min wage working person could afford to buy that many alo outfits. Are they gifted? otherwise that might explain the stench.
FN
Fernanda Nicole
Jan 18, 2026
1.0
Went in to exchange something and was followed around the store by one of the cashiers (a woman). One guy working there was super helpful and nice but the girl at the register was very rude. While I was looking at the clothes, the cashier came to put something back and she got super close to me, about 2 inches away from my face to put back clothes right where I was looking. Didn’t say a word, not even an “excuse me.” While returning my items, she was very condescending as well. Instead of exchanging my clothes I got our money back and went elsewhere. This happened Sunday, January 18th at 3PM.
BI
Bespoke Info
Oct 30, 2025
5.0
always have a great experience when i come in and the staff is super helpful and really try to help me find something i love!
ALO La Encantada offers studio to street clothing, yoga gear, and luxury performance skincare products.
What are the operating hours of ALO La Encantada on weekdays?
ALO is open from 10:00 AM to 7:00 PM Monday to Wednesday, and from 10:00 AM to 8:00 PM Thursday and Friday.
What are the weekend hours for ALO La Encantada?
On Saturdays, ALO is open from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is ALO La Encantada located?
ALO La Encantada is located at 2905 Skyline Drive, Suite #274, Tucson, AZ 85718, USA.
How can I contact ALO La Encantada by phone?
You can reach ALO La Encantada at +1 520-675-7734.
Does ALO La Encantada have an online presence where I can shop or learn more?
Yes, you can visit their website at https://www.aloyoga.com/ for more information and online shopping.
Which nearby food establishments can I visit before or after shopping at ALO La Encantada?
Nearby restaurants include Frost (an ice cream and gelato shop), Humble Pie (pizza restaurant), True Food Kitchen (health food restaurant), RA Sushi Bar Restaurant, North Restaurant La Encantada Mall (Italian and cocktail bar), Blanco Cocina y Cantina, and Firebirds Wood Fired Grill (steakhouse).
Are there other clothing stores near ALO La Encantada where I can find more fashion options?
Yes, nearby clothing stores include Tommy Bahama, Vuori, Tecovas, Victoria's Secret & PINK, Coach, EVEREVE, Psycho Bunny, Apex Tailoring Studio, White House Black Market, and lululemon.
Can I find beauty and wellness services near ALO La Encantada?
Yes, nearby beauty and wellness options include Bluemercury (cosmetics and beauty supplies with a beauty salon), Drybar - La Encantada (beauty and hair salon), and beauty brands stores.
Is there a yoga studio near ALO La Encantada for complementary wellness activities?
Yes, Session Yoga Foothills, a yoga studio and gym, is located near ALO La Encantada, offering sports and recreation options.