Business Details
About
Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Details
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.5
202 reviews
5 stars
65
4 stars
7
3 stars
8
2 stars3
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and lack of communication regarding order status.
Delivery Issues
Numerous reviews highlighted significant problems with order delivery, including late arrivals, missed deliveries, and lack of notification.
Product Quality
Several customers expressed dissatisfaction with the quality of the products received, including wilted flowers and subpar fruit arrangements.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific staff members who provided excellent service and timely deliveries.
Management Concerns
There were complaints about the management of the store, with suggestions that it is poorly run and unable to handle high demand effectively.
- WFWayne FreezeNov 8, 20251.0Terrible customer service. No refund offer for delivery when I had to pick up my order. Product was very good though. Business did not call number I gave them to confirm delivery
- DKD KOct 16, 20255.0I started to order online and then decided to just call the store to be sure I could get the items that were listed. I spoke with Paulina, and come to find out it was her very first day and her very first phone call. She did an excellent job getting all of the details and double-checked to be sure she was getting everything I asked for and was able to fulfill the order. Not only was the order fulfilled perfectly (Paulina, you did great) but it was also delivered quickly, within just a couple hours. I so appreciate the customer service I received. Asked to speak to Paulina. She might be nervous but she did a perfect job!!!
- RCRobert ClarkSep 28, 20251.0Terrible experience when you order day before and wait til last minute the next day and never intended to come . You contact customer support and they ignore you. When it's your daughters 30th and they screw it ip!!'n
- NKNikia KhalidSep 22, 20251.0I called to place a delivery order and before even asking me a day and time was told no. When I repeated “No?” She then asked me “well what time?” I stated ,”for today (it was currently 9am) and time but between the hours of 12 and 1”. She just simply said “well we have other orders we’re working on today so…” this was the craziest experience I’ve ever had with this company and will never waste my time with this location again. They definitely need to have more training
- MDMaxine DelarosaAug 26, 20251.0I called and had to change date & time for surprise babyshower, all the gals were amazing, funny and kind... then come the day of delivery it was almost 2 hours late, it literally got there 20 minutes before the guest of honor!!! It all fell to hell with the old guy delivery driver, he was beyond rude and he had the nerve to argue with me. He said I never saw a time to deliver by, I said you're supposed to start at 11:30 according to the store, yet your late he continues to argue we just shut the door. The 3 platters of fruit were far from worth $187.09 that was disappointing too. All in all yes I agree with the other reviews, we are a done deal. Edible arrangements has fallen far. Sadly now has lost our family in this climate. Not to mention you probably could have gotten some business from folks attending the shower, but they heard the man being rude and said they won't be ordering anytime soon. Customers matter, maybe you should care a bit more. M.Delarosa
Frequently Asked Questions About Edible Arrangements
What types of products does Edible Arrangements offer?
Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.
What are the store hours for Edible Arrangements in Surprise, AZ?
The store is open Monday to Saturday from 9:00 AM to 6:00 PM and Sunday from 9:00 AM to 3:00 PM.
Does Edible Arrangements provide delivery services?
Yes, Edible Arrangements offers delivery including same-day and no-contact delivery options, as well as in-store and curbside pickup.
What payment methods are accepted at Edible Arrangements?
They accept American Express, Apple Pay, cash, contactless payment, Mastercard, PayPal, and Visa.
Is Edible Arrangements accessible for customers with disabilities?
Yes, Edible Arrangements has a wheelchair accessible entrance.
What occasions are Edible Arrangements' products suitable for?
Their products are perfect for birthdays, anniversaries, Valentine's Day, Mother's Day, corporate gifts, holidays, or simply treating yourself.
What nearby places can I visit before or after shopping at Edible Arrangements?
Nearby places include Copper Star Home Medical Supplies, Fantastic Sams hair salon, and Honey Baked Ham Express sandwich shop, which you might find useful or enjoyable before or after your visit.
Are there any beauty salons close to Edible Arrangements?
Yes, nearby beauty salons include Fantastic Sams, C & A Nails, Distinctive Salon Aveda, and Attitudes Salon & Day Spa, convenient for customers looking to combine their visit with beauty treatments.
Can customers find other gift or retail stores near Edible Arrangements?
Nearby retail and gift shops include E D Marshall Jewelers Surprise, Sears Home Appliance Showroom, Sephora, and Kohl's, offering a variety of shopping options in the area.
How can nearby transportation or services help customers find Edible Arrangements?
Nearby financial and service locations such as Check Into Cash and Nationwide Insurance can serve as landmarks, while other services like Consumer Cellular and Western Union provide convenient options for customers in the area.