Van Cleef & Arpels (Scottsdale - Neiman Marcus)

Reviews

• ZV

  Zoe Vo

  Dec 30, 2025
  1.0
  Horrible customer service. They made us join a waitlist and wait outside. Then they said their associate went on a break and would be back in 30 minutes. We waited 45 minutes and he still wasn’t back. It felt like they don’t care about customers at all.
• HL

  Hyun Lee

  Dec 18, 2025
  1.0
  Worst customer care !! “What kind of situation is it when you make people wait outside, then later say you’re already fully booked for the day?”
• CC

  Crystal Carroll

  Dec 12, 2025
  5.0
  Kristen is beyond amazing. The staff is kind, warm & welcoming. Def the best Van Cleef store around ❤️❤️❤️❤️
• EE

  Erin

  Oct 6, 2025
  5.0
  Make sure to work with Andrew, you will not be disappointed. Excellent service and he is so knowledgable about the brand!