I purchased a $900 pair of shoes in Italy. They didn’t have my size in the color I wanted so I decided I’d get a different color and look at it again when I got back to the US. I decided I’d rather have the other color and the store said they won’t swap them out because , it’s “against their policies”. Same shoe, same size, brand new, different color. Terrible service from what is supposed to be a premium brand! Had this situation happen once before with Gucci, except it was a size change and they handled with no problem and great support.
Any customer loves to hear that the policy is in fine print on the back of the receipt. Last time I made a purchase, I don’t recall being excited about my purchase and then getting my receipt and going “wait, let me see what kind of policies this store has after I made my purchase for my $900 pair of shoes”. Being right is apparently more important than building loyal customers if the brand.
GS
Gretta Silva-Ane
Jul 14, 2024
5.0
My fiancé and I came about 3 months ago and were just window shopping and met with Tammy and she was very helpful and kind. Came back yesterday in search of sandals or a sneaker for our upcoming Cancun trip and were lucky enough to get to work with Tammy again and leave with what we were looking for. Tammy is very helpful, kind, and personable. Great conversations with her and will be long for her again when we’re ready to shop. 10/10 experience!
LC
Lehrasab Chaudhry
Apr 30, 2024
1.0
Terrible service can't return or get credit even with recipts. GUCCI Next door better option and way nicer people
What are the operating hours for Dolce & Gabbana at Scottsdale Fashion Square?
Dolce & Gabbana is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is Dolce & Gabbana located?
The store is located at 7014 E Camelback Road Ste 1093, c/o Scottsdale Fashion Square, Scottsdale, AZ 85251, USA.
What types of products can I find at Dolce & Gabbana in Scottsdale Fashion Square?
Dolce & Gabbana offers women's and men's clothing, shoes, fashion accessories, watches, jewelry, sunglasses, and perfume.
Does Dolce & Gabbana offer in-store shopping and pickup options?
Yes, Dolce & Gabbana supports in-store shopping, in-store pickup, and curbside pickup options for your convenience.
Is the Dolce & Gabbana store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and restroom facilities, including unisex restrooms.
How can I contact Dolce & Gabbana Scottsdale for inquiries?
You can reach them via phone at +1 480-660-5755 or email at DG.Scottsdale@dolcegabbana.it.
How can I visit Dolce & Gabbana when using public transit or seeking nearby shopping options?
Dolce & Gabbana is located within Scottsdale Fashion Square, a central shopping area in Scottsdale. Nearby, you can also visit Brighton, a well-known fashion accessories and jewelry store, making it convenient to explore multiple high-end shops in one trip.
What nearby shopping centers are close to Dolce & Gabbana?
Dolce & Gabbana is situated inside Scottsdale Fashion Square, also known as QUAY Scottsdale Fashion Square, a major retail shopping center with various stores and amenities nearby.
Are there any nearby stores specializing in fashion accessories and jewelry near Dolce & Gabbana?
Yes, several Brighton stores, which specialize in fashion accessories, shoes, and jewelry, are located near Dolce & Gabbana at Scottsdale Fashion Square, providing a wide range of shopping options for customers.
Can I visit the Dolce & Gabbana boutique online if I cannot visit Scottsdale Fashion Square?
Yes, you can discover the new collection and shop online by visiting dolcegabbana.com or through the featured collection link https://www.dolcegabbana.com/dgcasa.