The 1916 Company (Hyde Park)

4.5
177 reviews

About

Watch Store
Swanky showroom featuring designer & traditional jewelry pieces, including wedding rings & watches. The 1916 Company is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

The 1916 Company (Hyde Park)
7014 E Camelback Rd #1092, Scottsdale, AZ
85251, United States

Hours

Reviews

4.5
177 reviews
5 stars
149
4 stars
3
3 stars
2
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and attentive, particularly highlighting individuals like Derek, Freddy, and Amy for their exceptional service.

Product Selection

The store is noted for its impressive selection of luxury watches, including hard-to-find models, which customers appreciated during their shopping experiences.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with unhelpful or rude staff, indicating inconsistency in service quality.

Personalized Attention

Several reviews emphasized the personalized and caring approach of sales associates, making customers feel valued and understood during their purchasing journey.

Follow-Up Issues

A few customers expressed frustration with follow-up communication regarding orders and repairs, suggesting a need for improvement in this area.
  • FP
    Frank P
    Jan 4, 2026
    5.0
    Normally, I don’t write reviews, but I was awe struck with how gracious and knowledgeable the staff was. I primarily spoke with the jeweler MJ and had a fantastic experience she truly went above and beyond with helping me pick out a product I would be completely satisfied with. Will definitely be coming back for future purchases.
  • JC
    Jamie Corbero
    Jan 1, 2026
    2.0
    Not a fan of the Rolex side, Derek in particular is unhelpful. He seems disinterested in a new purchaser and doesn’t want to (or could care less) to explain the process. Unfortunate I’ve ran into him whenever I happen to swing by. That said, the girls on the other side were nice and answered my questions on Grand Seiko watches
  • JJ
    John
    Dec 30, 2025
    5.0
    I recently purchased a BB68 from The 1916 Company at Fashion Square. Brandy, the store manager, provided exceptional service and thoughtfully guided me through several options. I have nothing but the highest praise for the direction they are taking and the experience they deliver. Thanks Brandy!
  • DS
    Dustin Smith
    Dec 22, 2025
    5.0
    I had a very amazing experience at this store!!! I received a watch that dreams are made of 😳🤑 I did a trade-in and a wire transfer from my Canadian bank… Now all of this can definitely pose as quite the challenge, but Amy Baker went out of her way to make sure that everything went smoothly. Honestly, I could not be happier thank you guys so much and Amy you are the best‼️ we will be doing business in the future‼️
  • JJ
    J Jeffrey
    Dec 17, 2025
    5.0
    My first experience with The 1916 Company was outstanding, and it was all thanks to Michelle! I called to have a limited edition watch shipped in from another location (which is amazing—they have access to such an incredible inventory across stores), and Michelle made the entire process incredibly easy and stress-free. As someone fairly new to watches, I had a lot of questions, but Michelle was super patient, knowledgeable, and genuinely kind throughout the conversation. She walked me through everything with no pressure and made me feel completely comfortable. I’m already looking forward to working with her again in the future. Highly recommend The 1916 Company at Fashion Square.

Frequently Asked Questions About The 1916 Company (Hyde Park)

What types of jewelry and watches does The 1916 Company (Hyde Park) offer?

The 1916 Company features designer and traditional jewelry pieces, including wedding rings and watches, and is an official retailer for Rolex watches.

Where is The 1916 Company (Hyde Park) located?

It is located at 7014 E Camelback Rd #1092, Scottsdale, AZ 85251, United States.