Brand Certified
Shane Co.
4.8(1755 reviews)
Certified by Shane Co. • Mar 01, 2026
Business Details
7144 E Acoma Dr, Scottsdale, AZ
85254, United States
Certified by Shane Co. • Mar 01, 2026
(480) 348-5700
Certified by Shane Co. • Mar 01, 2026
https://www.shaneco.com/
Certified by Shane Co. • Mar 01, 2026
About
Certified by Shane Co. • Mar 01, 2026
Jewelry StoreShane Co.
At Shane Co., we’re Phoenix's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Shane Co. • Mar 01, 2026
Hours
Certified by Shane Co. • Mar 01, 2026
Reviews
4.8
1,755 reviews
5 stars
1,575
4 stars
72
3 stars25
2 stars24
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at Shane Co. consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of the jewelry and the variety of options available, particularly for engagement and wedding rings.
Positive Experiences
Many reviews noted enjoyable shopping experiences, with staff making customers feel comfortable and valued throughout the purchasing process.
Concerns with Pricing
Some customers felt that the pricing for repairs and certain jewelry items was high, and there were mentions of upselling tactics that left a negative impression.
- YMYovane MonroyFeb 23, 20265.0I had an absolutely wonderful experience with Kim and Sara at the jewelry store! From the moment I walked in, they made me feel welcomed, valued, and completely at ease. Their knowledge about the pieces was impressive, and they took the time to explain every detail without ever making me feel rushed or pressured. Sara was incredibly attentive and patient, helping me narrow down exactly what I was looking for, she added such thoughtful suggestions that truly made a difference in my final choice. Their teamwork was seamless, and it was clear they genuinely care about their customers and love what they do. The entire experience felt personal, professional, and memorable. If you’re looking for exceptional service and a team that goes above and beyond, I highly recommend asking for Kim and Sara. I will definitely be returning for future purchases!
- TPTaylor PitsingerFeb 22, 20265.0We had a great experience with the Scottsdale team! Specifically, Travis and Heidi, thank you for your time and support!
- MHMelanie HanselFeb 15, 20265.0Heidi is a great employee. She goes beyond and above customer service. Please recognize her for a award, bonus or employee of the month.
- MGMichelle GrecoFeb 14, 20265.0Me and my husband came in to upgrade the diamond in my ring. We got paired with Amy, whom was very knowledgeable, funny, polite and overall an awesome woman. She brought out plenty of options to choose from. Thank you Amy & Shane Co for being the best in the diamond business.
- NBN BFeb 11, 20265.0The staff here were super friendly and helpful, they did a great job helping us pick out our engagement rooms. They had a really good selection of tantalum rings to choose from, which were much harder to find at other jewelers.
Frequently Asked Questions About Shane Co.
What types of jewelry does Shane Co. offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings including stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
Does Shane Co. provide any warranty on their jewelry?
Yes, Shane Co. offers a free unmatched lifetime warranty that protects all their fine jewelry.
What are the store hours for Shane Co. in Scottsdale, AZ?
Shane Co. is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Shane Co. offer in-store pickup services?
Yes, Shane Co. provides in-store pickup services for their customers.
What payment options are accepted at Shane Co.?
Shane Co. accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
Is Shane Co. open on major holidays?
Shane Co. is closed on holidays such as November 27, 2025, December 25, 2025, and January 1, 2026, but has special hours on some dates like December 13-24, 2025.
How can I contact Shane Co. for inquiries?
You can contact Shane Co. by phone at +1 480-348-5700 or via email at social@shaneco.com.
What nearby restaurants can I visit before or after shopping at Shane Co.?
Nearby restaurants include Pie Five Pizza Co., Domino's Pizza, Sauce Pizza & Wine, CAVA, MAD Greens, Zoës Kitchen, and Leghorns Tacos Tequila And Wings, perfect for dining before or after your visit.
Are there any nearby fitness or active lifestyle places near Shane Co.?
Yes, Ohm Fitness is a nearby gym where customers can work out, complementing their visit to Shane Co.
Which financial services are located near Shane Co. to assist customers with financing needs?
Nearby financial service providers include First State Mortgage, Credit Union West, The Northern Trust Company, Oppenheimer & Co. Inc., Wells Fargo Home Mortgage, and Wells Fargo.
Brand Certified Facts from Shane Co.
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Certified March 01, 2026Yext Knowledge Graph
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