Business Details
About
Jewelry DesignerDiamondsJewelerJewelry Repair Service
Shop classic, modern, and trending fashion and bridal jewelry. Perfect for engagements, weddings, gifts, and everyday wear. With 1,000’s of hand-curated loose natural and lab-grown diamonds and an unbeatable selection of designer, exclusive, and customizable fine jewelry styles, we’re more than just engagement rings, wedding bands, and your favorite earrings, necklaces, or bracelets—we’re your lifelong jeweler, here for every moment, milestone, and celebration.
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Robbins Brothers Fine Jewelers
7435 E. Frank Lloyd Wright Blvd, Scottsdale, AZ
85260, United States
Hours
Reviews
4.7
199 reviews
5 stars
177
4 stars
6
3 stars
7
2 stars
3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting staff members like MJ, Brandy, and Freida for their patience, knowledge, and genuine care.
Craftsmanship
Many reviews emphasized the high quality and craftsmanship of the jewelry, with customers expressing satisfaction with their rings and the attention to detail in custom designs.
Positive Experience
Overall, customers reported enjoyable and memorable experiences during their visits, often feeling welcomed and valued without pressure to make a purchase.
Communication
The business was noted for its excellent communication throughout the buying process, with staff providing updates and being responsive to customer inquiries.
Mixed Feedback
While most reviews were positive, a few customers reported issues with follow-up service and communication, indicating room for improvement in these areas.
- NCNick ChullaJan 5, 20265.0Very good overall experience. Frieda was super helpful and responsive. Every employee I’ve encountered here has had the best customer service and shows a real desire to help.
- GLGary LyonsDec 24, 20255.0Definitely a five star store. I’m a returning customer. They noticed a mistake I made on an engraving request and saved me money. Freeda was very helpful and knowledgeable.
- IEI EADec 14, 20255.0Outstanding Customer Service, Craftsmanship, and Peace of Mind I cannot say enough great things about Robin Brothers. I recently had a serious issue with my men’s wedding ring. It was damaged and needed professional repair, and from the very first call, the team at Robin Brothers was courteous, patient, professional, and genuinely caring. They clearly explained the process, guided me step by step, and made what could have been a stressful situation feel completely manageable. The ring was sent in as instructed, and thanks to their Peace of Mind Service, everything went incredibly smoothly. I only paid for shipping, no repair fees and no surprises. The communication throughout the process was excellent, and they were exceptionally flexible when I had to change shipping dates and addresses multiple times due to other things going on. Every interaction felt respectful and accommodating. The turnaround time was impressive. They repaired and shipped the ring back right on time, exactly when I needed it. When I received it, I was honestly blown away. The craftsmanship was flawless. The ring was resized perfectly, all damage was fully corrected, and it looked brand new; if not better than when it was originally purchased. They even sent it back in a new box, which was such a thoughtful touch. This ring means a lot to me, and Robin Brothers treated it and me with the level of care you hope for but don’t always get. Their customer service, attention to detail, and integrity truly stand out. If you’re considering purchasing jewelry or adding the Peace of Mind Service, I highly, highly recommend it. This experience completely reinforced my trust in Robin Brothers, and I wouldn’t hesitate to work and buy with them again. Thank you to the entire team for doing such an amazing job. Javier
- JMJulie MartinNov 25, 20255.0Sarah was amazing to work with! She was patient while I changed my direction several times. We felt very well taken care of, felt the price was fair and that we made the right decision coming to Robbins Bros. during our ring buying process. We look forward to future purchases! Thank you for everything Sarah! My ring leaves me in awe every time I look down!
- SSSophia SmithOct 16, 20255.0Frieda has been the absolute best to work with!!! Would highly recommend!!! Very patient, friendly, and knowledgeable.
Frequently Asked Questions About Robbins Brothers Fine Jewelers
What types of jewelry does Robbins Brothers Fine Jewelers offer?
Robbins Brothers Fine Jewelers offers classic, modern, and trending fashion and bridal jewelry including engagement rings, wedding rings, diamond pendants, earrings, bracelets, and anniversary rings.
Where is Robbins Brothers Fine Jewelers located?
Robbins Brothers Fine Jewelers is located at 7435 E. Frank Lloyd Wright Blvd, Scottsdale, AZ 85260, USA.
What are the store hours for Robbins Brothers Fine Jewelers?
The store is open Tuesday through Saturday from 10:00 AM to 6:00 PM, Sunday from 11:00 AM to 6:00 PM, and is closed on Mondays. Holiday hours may vary.
Which payment options are accepted at Robbins Brothers Fine Jewelers?
They accept American Express, cash, check, Discover, financing options, Mastercard, and Visa.
Does Robbins Brothers Fine Jewelers offer jewelry repair services?
Yes, Robbins Brothers Fine Jewelers provides jewelry and watch repair services.
Is there wheelchair accessible parking available at Robbins Brothers Fine Jewelers?
Yes, the store has wheelchair accessible parking available for customers.
How can I contact Robbins Brothers Fine Jewelers for inquiries?
You can reach them by phone at +1 480-787-2323 or email at fanclub@robbinsbrothers.com.
Are there any popular restaurants near Robbins Brothers Fine Jewelers where I can dine?
Yes, nearby restaurants include In-N-Out Burger, Buffalo Wild Wings, and Cantina Laredo, offering a variety of dining options after visiting the jeweler.
What nearby recreational areas are close to Robbins Brothers Fine Jewelers?
Nearby outdoor spots include Fraesfield Trailhead and Gateway Loop Trail McDowell Sonoran Preserve, perfect for hiking and enjoying nature before or after your visit.
Are there any shopping or gift stores near Robbins Brothers Fine Jewelers?
Yes, Gift-ology, a flowers and gifts shop that also sells jewelry and souvenirs, is located nearby for complementary gift options.