lululemon

4.2
148 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
15257 North Scottsdale Road, Scottsdale, AZ
85254, United States

Hours

Reviews

4.2
148 reviews
5 stars
102
4 stars
11
3 stars
10
2 stars
11
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Product Quality

Customers appreciate the quality and durability of Lululemon products, although some have experienced issues with items falling apart.

Store Experience

The store environment is generally described as clean and well-organized, but some customers reported poor experiences due to staff behavior and lack of assistance.

Pricing

Many reviews mention that Lululemon products are overpriced, yet some customers feel the quality justifies the cost.

Staff Knowledge

While some staff members are noted for their helpfulness and product knowledge, others have been criticized for lack of assistance and professionalism.
  • CL
    Clay Lofgren
    Jul 30, 2025
    2.0
    Very bad in store experience
  • TG
    Thaivan Greenfield
    Dec 2, 2022
    3.0
    I really want to be fair. I understand people generally write reviews when they are very happy or very unhappy. I gave 3 stars because I have been happy with Lululemon’s products and industry leading customer service for a long time. I ordered a yoga mat reduced by 50% online for pick up in store. I called the store talked to an employee and said I would pick up in a couple days. He told me the mat was there and that would be fine. When I got there it was gone and they canceled my order. The person on the register was like a deer in headlights repeating the same 3 sentences without acknowledging what I was saying. The manager was snarky, condescendingly explaining that they had the same mat but in a different color so could not honor the price. When she finally agreed to do the right thing she added, “we don’t usually do this, but I will this time.” If you’re going to do it why make a customer feel bad about it? She might be too young to remember when Lululemon did provide customer service that matched industry leaders like Nordstrom. I purchased my first Lululemon pants in 2004. For years the customer service was as good as the product. This whole debacle took 45 minutes. If I shop Lululemon again I will be going to another location.
  • VP
    Vicki privette
    Aug 9, 2021
    5.0
    Gr8 clothes
  • TH
    Tristan Hull
    Feb 23, 2019
    5.0
    Love this place!
  • MP
    Matt Peppes
    Feb 28, 2017
    5.0
    Great men's section! The staff was very friendly and helpful!

Frequently Asked Questions About lululemon

What types of products does lululemon Scottsdale offer?

lululemon Scottsdale offers technical athletic apparel suitable for yoga, dancing, running, and other active pursuits, for both women and men.

What are the operating hours for lululemon Scottsdale?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.