lululemon

4.1
164 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
7014 East Camelback Rd, Scottsdale, AZ
85251, United States

Hours

Reviews

4.1
164 reviews
5 stars
115
4 stars
12
3 stars
2
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and unhelpful staff, particularly from management, leading to a negative shopping experience for many customers.

Positive Staff Experiences

Several customers praised specific employees for their exceptional service, highlighting friendly and helpful interactions that made their shopping experience enjoyable.

Store Atmosphere

The store is noted for its cleanliness and organization, with a good selection of products, although some customers felt overwhelmed by the number of staff present.

Return Policy Issues

Customers expressed frustration with the return policy and inconsistent handling of returns, particularly regarding damaged items and store credit versus refunds.
  • JD
    Joseph Dawson
    6 days ago
    5.0
    Great store with great product.
  • JC
    jonathan castro
    Dec 23, 2025
    1.0
    The service is TERRIBLE - the blonde manager with tattoos straight up told me she doesn’t feel giving me her name and called me a TERRORIST, I’m Hispanic but was wearing a turban this is ridiculous I need this fixed ASAP
  • AV
    alvaro vasquez
    Dec 19, 2025
    1.0
    Extremely disappointed at the customer service at this store. I went to go buy a quick little gift. I was at the register and the cashier wouldn’t acknowledge me. After she finished with her last customer .We stared at her for at least 20 seconds until I asked if she was open. She didn’t ask about how I was doing just rude the entire time avoiding contact. She was going to cash me out and I asked if she was going to scan my membership since I have a pinnacle membership. She just canceled the sale and scanned my phone. After that, she asked if I wanted a bag as she rolled her eyes. She put my gift in a bag and then threw it at me and it slid across the table. I’ve never dealt with anyone as rude as this cashier before.
  • GC
    Geliza Chanel Cioco
    Dec 8, 2025
    1.0
    Terrible customer service! Manager offer no help!! ordered an item online and was trying to return it to this store. The item ordered was sent used and still have sensor in it and no tag. I wanted to return the item and refund the money back on my card but the manager said they can only issue store credit. Why can't I get my money back on my original form of payment on an item I am not satisfied with? I found it really odd too that the manager doesn't even want to give her first name so that I know who I am talking to.
  • CX
    C X
    Dec 6, 2025
    5.0
    蠻大間的Lululemon,店員很貼心,而且後面有一區是特價區,可以找到價格比較優惠的運動服。

Frequently Asked Questions About lululemon

What is lululemon's mission?

lululemon's mission is to create components for people to live longer, healthier, fun lives by providing technical athletic apparel for yoga, dancing, and most other sweaty pursuits.

Where is lululemon located in Scottsdale, AZ?

lululemon is located at 7014 East Camelback Rd, Unit B144, Scottsdale, AZ 85251.