Hamra Jewelers

4.7
313 reviews

About

Watch Store
Hamra Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Hamra Jewelers
15620 North Scottsdale Road, SCOTTSDALE, AZ
85254, United States

Hours

Reviews

4.7
313 reviews
5 stars
289
4 stars
3
3 stars
2
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by the staff, highlighting their professionalism, knowledge, and genuine care.

Store Atmosphere

The new store location received numerous compliments for its stunning design and luxurious ambiance, contributing to a welcoming shopping experience.

Product Knowledge

Staff members demonstrated extensive knowledge about watches and jewelry, enhancing customer confidence and satisfaction during purchases.

Personalized Experience

Many reviews noted the personalized attention and tailored experiences provided by associates, making customers feel valued and understood.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences, particularly regarding service issues and perceived elitism.
  • MK
    M K
    Nov 13, 2025
    5.0
    I recently purchased a Rolex Submariner from Hamra Jewelers, and I have to give recognition to Patrick for making the entire experience exceptional. From the moment I first came in to the store, Patrick was professional, knowledgeable, and genuinely passionate about fine timepieces. He took the time to answer all my questions, walked me through every detail of the watch, and made sure I felt completely confident in my purchase. Patrick went above and beyond to ensure I got the exact model I was looking for, and his communication throughout the process was excellent. I couldn’t be happier with my new Submariner and the first-class service I received. If you’re considering a luxury watch or jewelry purchase, I highly recommend asking for Patrick at Hamra Jewelers — you’ll be in great hands!
  • ZZ
    Z
    Nov 11, 2025
    1.0
    Very poor customer service. Will want you to buy overpriced jewelry to get a chance on their waiting list. Highly recommend you take your business else where. I went to Cofin & Trout right after and they just made a very good life long customer out of me.
  • AA
    Austin A
    Nov 11, 2025
    5.0
    I recently met with Patrick at Hamra Jewelers and had a fantastic experience. As a collector, I really appreciated how knowledgeable and patient he was, taking the time to walk me through various Rolex models and details about the brand. Although no pieces were available for sale at the moment, his professionalism and genuine enthusiasm stood out. It’s clear Hamra values long-term clients, and I’m excited to build that relationship over time.
  • TW
    Tristan Workman
    Nov 10, 2025
    5.0
    Norbert was a pleasure to work with. He helped me with adjusting sizing my Rolex to my wrist and took his time educating me on my new watch! His professionalism and attention to detail is second to none. I’ll be back here for my next watch!
  • BH
    Brandon Hoffman
    Nov 3, 2025
    5.0
    I had an outstanding experience at Hamra Jewelers working with Patrick! He was professional, honest, and genuinely committed to building a long term relationship with his clients. They took the time to understand my needs and made the entire process seamless and enjoyable. I couldn’t be happier with my purchase and highly recommend Patrick and Hamra Jewelers to anyone looking for top notch service and quality.

Frequently Asked Questions About Hamra Jewelers

What types of watches does Hamra Jewelers sell and service?

Hamra Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex watches.

Where is Hamra Jewelers located?

Hamra Jewelers is located at 15620 North Scottsdale Road, Scottsdale, AZ 85254, USA.