Customers consistently praised the exceptional service provided by the staff, highlighting their professionalism, knowledge, and genuine care.
Store Atmosphere
The new store location received numerous compliments for its stunning design and luxurious ambiance, contributing to a welcoming shopping experience.
Product Knowledge
Staff members demonstrated extensive knowledge about watches and jewelry, enhancing customer confidence and satisfaction during purchases.
Personalized Experience
Many reviews noted the personalized attention and tailored experiences provided by associates, making customers feel valued and understood.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding service issues and perceived elitism.
MK
M K
Nov 13, 2025
5.0
I recently purchased a Rolex Submariner from Hamra Jewelers, and I have to give recognition to Patrick for making the entire experience exceptional. From the moment I first came in to the store, Patrick was professional, knowledgeable, and genuinely passionate about fine timepieces. He took the time to answer all my questions, walked me through every detail of the watch, and made sure I felt completely confident in my purchase.
Patrick went above and beyond to ensure I got the exact model I was looking for, and his communication throughout the process was excellent.
I couldn’t be happier with my new Submariner and the first-class service I received. If you’re considering a luxury watch or jewelry purchase, I highly recommend asking for Patrick at Hamra Jewelers — you’ll be in great hands!
ZZ
Z
Nov 11, 2025
1.0
Very poor customer service. Will want you to buy overpriced jewelry to get a chance on their waiting list. Highly recommend you take your business else where. I went to Cofin & Trout right after and they just made a very good life long customer out of me.
AA
Austin A
Nov 11, 2025
5.0
I recently met with Patrick at Hamra Jewelers and had a fantastic experience. As a collector, I really appreciated how knowledgeable and patient he was, taking the time to walk me through various Rolex models and details about the brand. Although no pieces were available for sale at the moment, his professionalism and genuine enthusiasm stood out. It’s clear Hamra values long-term clients, and I’m excited to build that relationship over time.
TW
Tristan Workman
Nov 10, 2025
5.0
Norbert was a pleasure to work with. He helped me with adjusting sizing my Rolex to my wrist and took his time educating me on my new watch! His professionalism and attention to detail is second to none. I’ll be back here for my next watch!
BH
Brandon Hoffman
Nov 3, 2025
5.0
I had an outstanding experience at Hamra Jewelers working with Patrick! He was professional, honest, and genuinely committed to building a long term relationship with his clients. They took the time to understand my needs and made the entire process seamless and enjoyable. I couldn’t be happier with my purchase and highly recommend Patrick and Hamra Jewelers to anyone looking for top notch service and quality.
What types of watches does Hamra Jewelers sell and service?
Hamra Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex watches.
Where is Hamra Jewelers located?
Hamra Jewelers is located at 15620 North Scottsdale Road, Scottsdale, AZ 85254, USA.
What are the store hours for Hamra Jewelers?
Hamra Jewelers is open Monday through Saturday from 10:00 AM to 5:00 PM and closed on Sundays.
How can I contact Hamra Jewelers by phone?
You can reach Hamra Jewelers at +1 480-946-5110.
Does Hamra Jewelers have an official website where I can learn more?
Yes, the website for Hamra Jewelers is https://hamra.com/.
What languages are spoken at Hamra Jewelers?
Hamra Jewelers conducts business in English.
Are there any furniture stores near Hamra Jewelers?
Yes, nearby furniture stores include Bassett Furniture, Woodbridge Interiors, Thomasville Fine Furnishings, and Thomasville Home Furnishings Of Arizona, which customers may visit for home decor needs before or after shopping at Hamra Jewelers.
What dining options are near Hamra Jewelers?
EVO North Scottsdale, a restaurant, bar, and pub, is nearby and a convenient option for dining before or after your visit to Hamra Jewelers.
Are there any dance schools close to Hamra Jewelers?
Yes, the Imperial Ballroom Dance Center and Forrest Vance dance and art school are near Hamra Jewelers, offering opportunities for dance enthusiasts around your visit.
What can you tell me about the nearby gas stations close to Hamra Jewelers?
The Shell gas station with convenience store and car wash is near Hamra Jewelers, making it easy for customers to refuel or get a car wash when visiting the area.