Cartier

Reviews

• JW

  Joseph Webb

  4 days ago
  5.0
  I had the best experience ever with Morgan here! Extremely knowledgeable, attentive, and was able to fulfill all of my needs! I couldn’t have asked for a better Sales Associate, literally phenomenal and I will be coming back!
• KL

  Katarina Le

  Apr 23, 2026
  5.0
  5 stars for Katharine! Super kind, gave great advice, didn't pressure me, and didn't try to upsell me! She knew I had a time constraint, so she didn't waste my time, nor did I want to waste hers. Transaction was completed in under an hour! I love my purchase! Katharine was also super kind to my 1 year old daughter and gave her a coloring book! So sweet!
• RW

  Ryan Wright

  Apr 14, 2026
  5.0
  Amazing service and wonderful ring 💍 we purchased
• DO

  Danny OBrien

  Apr 10, 2026
  5.0
  We had an exceptional experience purchasing from Cartier thanks to Morgan Monaco. Morgan’s genuine warmth and sincere kindness made my wife and I feel like part of the Cartier family from the moment we walked in. Her thoughtful attention and authentic care guided us to choose Cartier over a similar piece we were considering from Tiffany — and we couldn’t be happier with our decision. Morgan made us feel truly at home and is an absolute asset to Cartier. We highly recommend her to anyone looking for an outstanding, personal shopping experience.
• AL

  Amira L

  Mar 31, 2026
  2.0
  Walked in to purchase a classic love bracelet to celebrate my birthday and promotion. While I’m happy with my bracelet, the customer service experience is not what I would’ve expected from a luxury boutique. First, the SA sat us on uncomfortable high chairs at a booth instead of a desk like others. Second, when I asked about a travel pouch the SA, in an aloof manner stated they provide either the box or a pouch which is absurd to nickel and dime me on when I’m spending $8k on a bracelet from a “luxury” boutique. Third, I had to ask about everything from cleaning the piece to wrapping it when these should be offered. Anytime I asked for something, SA with an ingenuine smile would act a little surprised and then go off to do it. Shouldn’t have to feel like what I’m asking is a burden. There is no “luxury” or memorable experience when buying from this store. It’s probably better to try in the store and purchase online in order to skip the aloof SA interaction.

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