Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Prescott, AZ location nearby Mayer and Chino Valley offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
617 reviews
5 stars
305
4 stars
143
3 stars
84
2 stars
40
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning employees like Denise and Rosa for their exceptional service.
Product Availability
Several reviews indicated issues with inventory levels and product selection, with customers noting a lack of options in various departments.
Online Shopping Issues
Customers expressed frustration with online ordering and pickup experiences, citing delays and difficulties with returns.
Pricing and Sales
The store was frequently noted for its good prices and sales, with many customers appreciating the value offered.
Store Environment
Feedback highlighted a clean store with a pleasant atmosphere, although some noted a lack of staff availability during busy times.
- MFMatthew FinkOct 15, 20251.0Do not order clothes online. Ordered a small shirt that gave a description for a women with 28 inch waist. The shirt was delivered in a size small but would fit me, an extra large sized man. We went to the local jc penny which returned the money for the sweater but now im out the 10.00 and the time for having to go all the way to the store.
- DMDave MillerAug 15, 20255.0Love it. Value priced
- JZJoe ZarnochJul 7, 20251.0Hate that it doesn't open until 11:00 am. That is late. I will usually go elsewhere. Same as Dillards!
- DMDennis McgarrJun 16, 20255.0Great prices and a JC penny card
- VGVeronica GilmerJun 14, 20255.0I just wanted to share what a joy coming in to your store and having the best of the best Denise always helping me with great service. SHE IS THE BEST, and deserves the best 10+10+10 rating for her service.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Prescott offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is the JCPenney store located in Prescott?
The store is located at 3200 Gateway Blvd, inside Prescott Gateway Mall, Prescott, AZ 86303.
What are the opening hours for JCPenney in Prescott?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this JCPenney location offer curbside pickup?
Yes, curbside pickup is available at the Prescott JCPenney store.
Can I pay with a credit or debit card at JCPenney Prescott?
Yes, JCPenney accepts American Express, Discover, Mastercard, Visa, and also accepts checks and debit cards; cash is not required.
Is the Prescott JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What exclusive brands can I find at JCPenney in Prescott?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
What nearby beauty-related stores can I visit along with JCPenney?
Nearby beauty-related stores include Sephora, Metro Barber Shop, Salon EnV, Bella by Leah, Regis Salon, and Charlie's Nail & Spa, perfect for a full beauty and grooming experience before or after shopping at JCPenney.
Are there any nearby dining options close to JCPenney in Prescott Gateway Mall?
Yes, nearby dining options include Hilltop Grill, Dairy Queen, and SUBWAY, providing great places to eat during your shopping trip.
What other clothing and shoe stores are located near JCPenney in Prescott?
Nearby stores include Buckle (men's and women's clothing), Payless ShoeSource, Famous Footwear, Claire's, and Zales jewelry store for varied shopping options.