Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Prescott, AZ location nearby Mayer and Chino Valley offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
627 reviews
5 stars
310
4 stars
146
3 stars
83
2 stars
40
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude or unhelpful.
Pricing
Customers appreciate the good prices and sales, particularly on jewelry and clothing.
Inventory Issues
Several reviews noted low inventory and confusing pricing, with some customers expressing disappointment in the selection available.
Store Environment
The store is generally clean and well-organized, but some customers found the atmosphere overwhelming due to strong perfume scents.
- SSsaria smithDec 23, 20254.0When they have sales you cant beat their prices
- TKTiffany KjenstadDec 22, 20255.0Amazing
- CSCharlotte SetterlundDec 18, 20251.0You can't walk through there without trying to gag on all the perfume
- TTTisAGift ToBeSimpleDec 18, 20255.0Wow Staci (& Laura) were SO helpful as I was trying to use a older gift card to purchase x2 electric heating blankets. Staci/ manager? went the extra mile to call corp in a final effort to be sure that this card no longer had value. Bc the card belonged to someone we loved who has passed, this effort on her part was very much appreciated. In this busy time of year, the courtesy & kindness shown at a busy retail store in a mall, were very much appreciated. My thanks to both ladies for their humanity.
- ECeileen castroDec 18, 20251.0Terrible customer service and the workers were giving me dirty look the whole time i sas shopping
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Prescott offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is the JCPenney store located in Prescott?
The store is located at 3200 Gateway Blvd, inside Prescott Gateway Mall, Prescott, AZ 86303.
What are the opening hours for JCPenney in Prescott?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this JCPenney location offer curbside pickup?
Yes, curbside pickup is available at the Prescott JCPenney store.
Can I pay with a credit or debit card at JCPenney Prescott?
Yes, JCPenney accepts American Express, Discover, Mastercard, Visa, and also accepts checks and debit cards; cash is not required.
Is the Prescott JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What exclusive brands can I find at JCPenney in Prescott?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
What nearby beauty-related stores can I visit along with JCPenney?
Nearby beauty-related stores include Sephora, Metro Barber Shop, Salon EnV, Bella by Leah, Regis Salon, and Charlie's Nail & Spa, perfect for a full beauty and grooming experience before or after shopping at JCPenney.
Are there any nearby dining options close to JCPenney in Prescott Gateway Mall?
Yes, nearby dining options include Hilltop Grill, Dairy Queen, and SUBWAY, providing great places to eat during your shopping trip.
What other clothing and shoe stores are located near JCPenney in Prescott?
Nearby stores include Buckle (men's and women's clothing), Payless ShoeSource, Famous Footwear, Claire's, and Zales jewelry store for varied shopping options.