The Jewelry Exchange in Phoenix

4.8
536 reviews

About

Jewelry StoreJewelry DesignerDiamondsJewelerJewelry Repair ServiceDiamond DealerWatch StoreGold DealerWedding JewelrySilversmith
Looking for a trusted jewelry exchange in Phoenix, AZ? Our jewelry exchange location specializes in selling engagement rings, diamond studs, and loose natural and lab diamonds. Whether you’re upgrading your collection or searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Phoenix, Mesa, Scottsdale, Tempe, Chandler, Gilbert, Glendale, Peoria, Surprise, Goodyear, Paradise Valley, Fountain Hills and Pinal County. We offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.

Details

  • DeliveryNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

The Jewelry Exchange in Phoenix
12644 North 28th Drive, Phoenix, AZ
85029, United States

Hours

Reviews

4.8
536 reviews
5 stars
492
4 stars
13
3 stars
5
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and accommodating, with many customers highlighting specific employees like Adonis, Vicki, and Darlene.

Product Quality

Customers appreciate the quality of the jewelry, including diamonds and gold, with many expressing satisfaction with their purchases.

Experience

Many reviews mention a positive shopping experience, with customers feeling no pressure to buy and enjoying the attentive service.

Pricing

The business is noted for having great prices and good deals on jewelry, making it a preferred choice for many customers.

Mixed Feedback

While most reviews are positive, there are a few complaints regarding service issues, such as incorrect orders and dissatisfaction with repairs.
  • BG
    Ben Gillespie
    6 days ago
    5.0
    Wonderful experience with these amazing and knowledgeable owners and workers… very trust worthy , highly recommended …. V Jewlers Surprise AZ
  • MR
    M Ruiz
    Nov 2, 2025
    5.0
    We found the perfect wedding rings at Jewelry Exchange! I absolutely love my ring it was truly the perfect one. Their prices are great compared to other jewelry stores we visited. Vicky was so helpful and patient, taking her time to help us choose and making our decision and purchase super smooth with no pressure. The rest of the staff was also very friendly and helpful. Highly recommend this place!
  • WE
    William Ellis
    Nov 1, 2025
    5.0
    Absolutely fantastic. If you're looking for any sort of jewelry this place is incredibly knowledgeable and the service was beyond my expectations. Thank you and I will be back for my next unnecessary purchase
  • JM
    jeanette minks
    Oct 19, 2025
    5.0
    I love this ring it's so pretty and looks great on my skin.
  • SH
    Suzanne Hunter
    Oct 11, 2025
    5.0
    Bought a beautiful diamond heart pendant and chain for my wife for our 23 year anniversary. She loves it. Great customer service. Very accommodating.

Frequently Asked Questions About The Jewelry Exchange in Phoenix

What are the regular store hours for The Jewelry Exchange in Phoenix?

The Jewelry Exchange in Phoenix is open Monday through Saturday from 10:00 AM to 5:00 PM, with extended hours until 6:00 PM on Saturdays, and on Sundays from 12:00 PM to 5:00 PM.

When are the online services available at The Jewelry Exchange?

Online services are available Monday through Saturday from 8:00 AM to 5:00 PM. The service is closed on Sundays.