Nordstrom Rack The Shops At Town and Country

4.2
1277 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack The Shops At Town and Country
2073 East Camelback Road, Phoenix, AZ
85016, United States

Hours

Reviews

4.2
1,276 reviews
5 stars
727
4 stars
301
3 stars
150
2 stars
31
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unprofessional behavior.

Store Organization

Generally noted as clean and well-organized, though some customers found it cluttered or messy.

Product Selection

Varied opinions on product availability; some found great deals and variety, while others felt the selection was limited.

Pricing

Customers appreciated the affordable prices but some felt certain items were still too expensive.
  • MC
    MEGHAN CUMA
    Dec 26, 2025
    5.0
    Gone here a few times and have always found great deals! Their purse selection is my favorite, and their shoes. Extremely well organized and clean!
  • NW
    Nick Witherill
    Nov 1, 2025
    1.0
    If I was allowed to write a 0 star review, this is the one time I would do it. My gift card was fraudulently used by a random woman in California (which was shown to me by the manager working there) who had used 15 different gift cards for a total of $681. Nothing was able to be taken care of on the spot which is somewhat understandable, but days later my claim was denied. I was in absolute shock upon receiving this email. So because your system isn’t able to prevent fraudulent theft of your gift cards I am left without my gift card funds? I’ve been shopping at Nordstrom since I was in high school 20+ years ago and I have always like Nordstrom Rack and Last Chance, but I mean this when I say this, I will never go there ever again or any of my family until this is resolved.
  • DM
    Diana Montalvo
    Oct 18, 2025
    5.0
    Great quality and huge selection. The store is nicely organized and clean.
  • MM
    Melissa
    Oct 2, 2025
    1.0
    The customer service at this location is horrible. Lines are long and the cashiers are more interested in talking to each other. I waited too long for an online pickup. I worked in retail for a couple of years and this is not how to treat customers.
  • NH
    Nick H
    Sep 19, 2025
    5.0
    I love Nordstrom Rack.

Frequently Asked Questions About Nordstrom Rack The Shops At Town and Country

What type of products can I find at Nordstrom Rack The Shops At Town and Country?

You can find fashion for the whole family and your home including clothing, shoes, handbags, beauty products, and home goods from top brands, often at discounts up to 70% off.

What are the store hours for Nordstrom Rack at The Shops At Town and Country?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM, with special holiday hours on certain dates.