Business Details
About
Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.6
44 reviews
5 stars
25
4 stars
4
3 stars
1
2 stars
1
1 star
13
- PGPatricia GilpinDec 15, 20251.0Poor customer service at this location. I’ll stick to shopping online.
- LELacey ElliotDec 14, 20251.0I got a Jcrew credit card last year and loved my experience at this store. The staff were amazing. On 12/9 I bought a dress and cashmere sweater for my mom as a Christmas gift. Upon arriving home as I went to wrap it, I saw the security tag was still on the sweater. Disappointed bc I’d wanted to give it to my mom, I had to drive back to the store and have them remove it. Mary Carmen the manager didn’t offer any sort of concession or consideration for the inconvenience. Then when I left after making another purchase, it happened again as I went to leave and set off the alarm. I took the bag back, and the blonde woman working removed it. She was very professional and kind and apologized. Mary Carmen was very cold and turned me off as a customer for her lack of awareness and the response she gave for their oversight. If this was her attempt at customer service, then I definitely won’t be back again anytime soon. She also said it happens a lot when they are busy. 🤔
- BNBrittany NettoOct 27, 20221.0If I could leave zero stars, I would, but I would like to warn people of the rude, unhelpful, lazy, incompetent staff I have ever met in customer service. Please find somewhere else to shop. It will be in your best interest.
- SHSteve HunsakerFeb 23, 20191.0Only women’s clothing. It should say in the name that it’s jcrew women.
Frequently Asked Questions About J.Crew
What are the operating hours of J.Crew at Biltmore Fashion Park?
J.Crew at Biltmore Fashion Park is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Where is the J.Crew store located in Phoenix?
The J.Crew store is located at 2502 E Camelback Rd, Suite #187, Phoenix, AZ 85016, United States.
Does J.Crew offer in-store pickup services?
Yes, J.Crew at Biltmore Fashion Park offers in-store pickup services for customers.
What types of clothing and accessories does J.Crew at Biltmore offer?
J.Crew offers timeless clothes including cashmere, coats, blazers, pants, and collaborates with other brands on modern designs. They specialize in women's clothing, swimwear, and fashion accessories.
What payment options are accepted at J.Crew in Biltmore Fashion Park?
J.Crew accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the J.Crew store at Biltmore Fashion Park wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I visit nearby dining options after shopping at J.Crew in Biltmore Fashion Park?
Yes, nearby dining options include Seasons 52, The Capital Grille, Wink 24 pizza restaurant, and Pomo Pizzeria Biltmore, perfect for a meal after your shopping trip.
What other fashion stores are near J.Crew at Biltmore Fashion Park?
Nearby fashion stores include Chico's, White House Black Market, Soma Intimates, Lululemon Athletica, Saks Fifth Avenue, and Chanel, giving shoppers a variety of styles to explore.
Are there any nearby parks or recreational areas near J.Crew at Biltmore Fashion Park?
Yes, Biltmore Fashion Park and Cornelia Park are nearby, offering outdoor space to relax before or after your visit.
How can I contact J.Crew Biltmore Fashion Park for inquiries?
You can contact the store by phone at +1 602-955-0669 or email at store.767@jcrew.com for any questions or assistance.