Edible Arrangements

3.2
166 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
5501 N 7th Avenue, Phoenix, AZ
85013, United States

Hours

Reviews

3.2
166 reviews
5 stars
82
4 stars
10
3 stars
2
2 stars
4
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness from staff and difficulty reaching the store by phone.

Order Fulfillment

Numerous reviews highlighted issues with order fulfillment, including late deliveries, missing items, and unfulfilled orders.

Positive Experiences

Some customers praised specific staff members for their helpfulness and the quality of arrangements, indicating that there are positive experiences amidst the negative feedback.

Communication Issues

Customers expressed frustration over lack of communication regarding order status and delivery updates.

Quality of Products

While some arrangements were appreciated for their freshness and presentation, there were complaints about the quality of certain items received.
  • KK
    Kathrine
    Oct 17, 2025
    5.0
    Rebecca took great care of my order! This order was for my mother’s birthday, and Rebecca absolutely made the day extra special with our arrangement. So thankful
  • PG
    Paz M Gonzalez
    Oct 16, 2025
    1.0
    EDIT: SO YOURE GOING TO CONTINUE TO LIE? Check the cameras. I waited for the rude employee to get off the phone and then provided my order number, that’s when she told me my order wouldn’t be ready until 2:30. I also CALLED BACK 10 Minutes later and asked for it to be expedited. Im sure that call was recorded too! If you want to lie go ahead and do it, karma will get you! Instead of just admitting you messed up and apologizing, you continue to lie! Disgraceful! Absolutely unacceptable experience at the 7th Street location. I arrived for a scheduled 9:30 AM pickup, only to be told that the order wouldn’t be ready until 2:30 PM. 3 Hours later, I got a call claiming it had been ready all along and asking why I hadn’t picked it up. When I returned, I was met with denial, rudeness, and zero accountability. One employee even called me a liar to my face and said nobody saw me the first time I was there. I told her she can check the cameras to see that's untrue. No apology, no explanation, just silence and disrespect. The staff were unprofessional, dismissive, and unfit for any customer-facing role. The gift was late, my time was wasted, and our entire plan was ruined. Completely disgraceful service. Never ever ever ever again.
  • JG
    John Griego
    Sep 9, 2025
    5.0
    Very helpful and accommodating
  • LV
    Leanna Valenzuela
    Sep 5, 2025
    5.0
    I had a wonderful walk in experience with Rebecca at the register to assist me. I was looking for a quick edible bouquet for my father's 50th birthday and there happened to be one pre-made but she enhanced it with happy birthday treats. Thank you for making this gesture special and convenient 🙏🏽 👏 I truly appreciate it!
  • RE
    Richard Edwin
    Aug 24, 2025
    1.0
    Don't waste your time. They use the bait and switch tactics and will get more money out of you for it. Terrible company, and even worse service.

Frequently Asked Questions About Edible Arrangements

What types of products does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, assorted dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.

What are the operating hours of Edible Arrangements?

Edible Arrangements is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 3:00 PM.