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Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Mesa with same-day installation available for your vehicle. We’re a convenient and affordable Arizona IID supplier located in Pepper Place at 118 N Alma School Rd with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Mesa. Call our Pepper Place location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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Location
Hours
Reviews
4.5
84 reviews
5 stars
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1 star
9
- EYEmily YoungDec 4, 20251.0Installation took 9 hours because the technician "couldn't find the right wires." I was not shown how to use the device because staff was in a hurry to get home, I'm sure. First car dropped off and last to leave. Now 1 day later my car is going to the dealership with electrical issues. If you value your time, money, or your vehicle, for God's sake, go somewhere else.
- MTMichael TorresFeb 24, 20255.0I had the best experience with this location!! Ana was super helpful with making sure I was set up with everything correctly and provided me with all the details I needed for my interlock system and documents I needed. She was very nice, professional, and made me feel comfortable asking any questions I had about the process. I hope I don’t have to go through this process again, but if I have to I’d be happy to use their services again. Highly recommend!! 🙂 Jesus was really helpful with the installation and removal of my device as well!
- TDThomas DiGiovanniAug 29, 20245.0Ana is awesome! She is always very nice and welcoming whenever I had to go for service. I would recommend her 10/10 times and would only recommend her! Thank you so much again for making this process easy and also being understanding (:
- EMElizabeth MoultonJan 20, 20225.0I cannot say enough good things about the service I’ve received here. Every question I had was answered and then some. Ana in the office was wonderful and the install tech Ron was so patient and kind giving instruction and guidance on how to use the device. Top notch customer service for sure!!
Frequently Asked Questions About Smart Start Ignition Interlock
What is an Ignition Interlock Device (IID)?
An Ignition Interlock Device is a piece of equipment that tests your alcohol level and prevents you from driving your vehicle if that alcohol level exceeds a set point.
Do I have to make an appointment for an installation?
You must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that we have all the information needed to provide exactly what you need to fulfill your restricted driving requirements. If you are looking for an appointment today, call us! Same-day installation or service appointments may be available in some cases.
Are there any fees?
The overall cost of an Ignition Interlock Device varies depending on location, provider, requirements, and the duration of the restricted driving program. We’ll always be upfront about the costs, with no hidden charges or fees.
Do you have any programs with financial assistance based on need?
There are programs that provide financial assistance for an Ignition Interlock depending on location and circumstances. If you are wondering if you qualify, feel free to call us. If we cannot answer your specific question, the authority requiring the Ignition Interlock will know how to help.
Can I make a payment in cash?
Our locations do not accept cash payments but the Smart Start Client Portal app makes it easier than ever for customers to review and make payments right from their computer, tablet or smartphone! With the Client Portal, you can manage various options like enabling autopay, reviewing past charges and deciding how often you pay, all in one place.
What if I need to have my vehicle repaired?
Each state has specific requirements and procedures for the mechanic to follow on cars that need to be serviced. Please contact us for further instructions.
Can I go to any Smart Start location for service?
We have thousands of service centers in the U.S. and internationally. Our website provides you information about each of these locations and which one is available to meet your needs.
Who should I contact if I am dissatisfied?
You can file an incident report online on our website or call us and let us know how we can do better. Our customers are valued and appreciated, and feedback helps us improve.
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accommodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the business hours for Smart Start Ignition Interlock in Mesa?
Smart Start Ignition Interlock is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM, and Wednesday from 9:00 AM to 1:00 PM. It is closed on Saturdays and Sundays.
Do I need to make an appointment for Ignition Interlock Device installation?
Yes, you must schedule an appointment to install an Ignition Interlock Device. Same-day installation appointments may be available. Call the Mesa location to schedule.
What payment methods does Smart Start accept?
Smart Start accepts Mastercard and Visa credit and debit cards. Cash payments are not accepted, but you can use the Smart Start Client Portal app to make payments online.
What should I bring to my Ignition Interlock Device installation appointment?
Bring a photo ID and proof of residence. You may also need documents related to your case depending on your state. A Program Advisor will inform you if additional documents are required.
Are Smart Start's Ignition Interlock Devices compatible with electric or hybrid vehicles?
Yes, Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including electric and hybrid cars, as well as some motorcycles.
Where is Smart Start Ignition Interlock located in Mesa?
It is located at 118 N Alma School Rd in the Pepper Place neighborhood of Mesa, Arizona, ZIP code 85201.
What nearby services can I find around Smart Start Ignition Interlock in Pepper Place?
Near Smart Start, you can find services such as Eazy Bail Bonds, All American Eyeglass Repair, and Extra Space Storage units. These can be useful for legal assistance, eyewear repair, or storage needs before or after your visit.
Are there food and accommodation options near Smart Start Ignition Interlock in Mesa?
Yes, nearby options include McDonald's for fast food, Papa John's Pizza for dining, and hotels like Regency Inn Mesa and Hiway Host Motel for accommodation.
How can nearby automotive services benefit Smart Start customers?
Nearby automotive services like Big Two Body Shop, CarX Auto Repair Shop, and ThinkSmart Auto Service can assist customers with vehicle repairs or maintenance related to their Ignition Interlock Device or vehicle needs.
How can I get a quote or schedule an appointment online for Smart Start services?
You can get a quote or schedule an appointment through the Smart Start Portal website at https://www.smartstartinc.com/get-a-quote or by calling the Mesa location at (480) 296-7415.