Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Mesa, AZ location nearby Queen Creek and Superior offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,990 reviews
5 stars
1,155
4 stars
430
3 stars
205
2 stars
69
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude behavior and poor service experiences.
Sales and Discounts
Many customers appreciated the good sales and discounts available, although some expressed frustration with coupon restrictions and pricing inconsistencies.
Store Condition
The store is generally described as clean and well-organized, but some customers noted issues with lighting and the need for maintenance in certain areas.
Product Selection
Customers mentioned a good selection of clothing, especially for men's Big & Tall sizes, but some felt the overall variety and quality have declined.
Checkout Experience
Several reviews highlighted long wait times at checkout and issues with the number of open registers, leading to a frustrating shopping experience.
- JBJoan BellNov 13, 20253.0No staff on floor in women's wear. Lots of deals on women's swimwear. 70% off
- LCLaura CochranNov 1, 20251.0I was thr two days ago I got three shoe on clearance 70% off , register lady rung me up to 140.00 I was like ( Nope! I just said no thank you) . I really explained everything she said no it's alright discount.
- JAJudy AndersonOct 17, 20255.0Excellent service!
- JSJeff SerranoOct 9, 20255.0service was fast when i needed to return an item.
- ARA RicoSep 24, 20254.0Good shopping store. Miss the old days of going to the mall and see people walking around.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Mesa, AZ?
JCPenney in Mesa, AZ is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at the JCPenney store in Mesa?
You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. The store offers national and private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Does JCPenney offer in-store and curbside pickup options?
Yes, JCPenney offers both in-store shopping and curbside pickup for your convenience.
Which payment methods are accepted at JCPenney Mesa?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney location in Mesa wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms available.
Are there beauty services or products available at or near JCPenney in Mesa?
Yes, JCPenney features a Sephora inside the store offering beauty products and services. Nearby, you can also visit salons like Instyle Salon and Spa Mesa and Tbwrighthair for additional beauty and spa options.
What jewelry stores are located near JCPenney at Superstition Springs Mall?
Nearby jewelry stores include Helzberg Diamonds and Daniel's Jewelers, both offering a variety of jewelry and bridal options.
What dining options are available near JCPenney in Superstition Springs Mall?
You can find several dining options nearby such as Sbarro for Italian food, Cinnabon LTD Partners bakery, Orange Julius smoothie bar, and The Coffee Bean & Tea Leaf coffee shop.
What are some clothing and fashion stores near JCPenney in Mesa?
Nearby clothing and fashion stores include Karma, Charlotte Russe, Tillys, Spencer's, and Vans, offering a wide variety of apparel and accessories.
How can I access JCPenney Mesa for shopping on weekends?
On weekends, JCPenney Mesa is open Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM. The store is located inside Superstition Springs Mall at 6525 E Southern Ave, Mesa, AZ. Nearby public transit options and mall parking can help you conveniently reach the store.