JCPenney

4.3
750 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lake Havasu City, AZ location nearby Topock and Larneds Landing offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5651 Hwy 95 N, Lake Havasu City, AZ
86404, United States

Hours

Reviews

4.3
750 reviews
5 stars
449
4 stars
169
3 stars
72
2 stars
22
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

Feedback on staff interactions was mixed; while many praised helpful and friendly employees, some reported negative experiences with specific staff members.

Product Selection

The store offers a wide variety of products and clothing, with many customers appreciating the selection and sales available.

Pricing

While some customers found good deals and reasonable prices, others felt that prices were high and inconsistent with product quality.

Store Experience

Overall shopping experiences were generally positive, with many customers expressing satisfaction and a desire to return.
  • VL
    Violet Larson
    Oct 6, 2025
    5.0
    Very nice, clean department store!
  • JJ
    Jim J
    Sep 13, 2025
    5.0
    Nice choice of clothes
  • LH
    Lynne Hanson
    Aug 29, 2025
    5.0
    It’s been around for a hundred years. Same lingerie as Macy at a much lower price.
  • BB
    Barbara
    Aug 21, 2025
    1.0
    I was at the Jewelry counter when I overhead one of the employees (I believe her name is Karen) talking about customers she had that are Mexican. She mentioned things like “they get everything they want without being citizens” and overall derogatory language. The whole conversation seemed blatantly racist. Everyone is allowed their opinion of course, but it’s not the best look for the store to have employees talking in such a manner that other customers can hear. Karen has helped us purchase jewelry before so this was disappointing to encounter for sure. I will not be returning to Karen for any future jewelry purchases.
  • CC
    Carrie Cota
    Aug 19, 2025
    5.0
    Great store, very nice sales staff and great sales going on.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Lake Havasu City?

You can find a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. JCPenney offers national and private brands like Liz Claiborne, Okie Dokie, and St. John's Bay.

What are the operating hours for JCPenney in Lake Havasu City?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.