Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lake Havasu City, AZ location nearby Topock and Larneds Landing offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
750 reviews
5 stars
449
4 stars
169
3 stars
72
2 stars
22
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the store for being clean and well-organized.
Customer Service
Feedback on staff interactions was mixed; while many praised helpful and friendly employees, some reported negative experiences with specific staff members.
Product Selection
The store offers a wide variety of products and clothing, with many customers appreciating the selection and sales available.
Pricing
While some customers found good deals and reasonable prices, others felt that prices were high and inconsistent with product quality.
Store Experience
Overall shopping experiences were generally positive, with many customers expressing satisfaction and a desire to return.
- VLViolet LarsonOct 6, 20255.0Very nice, clean department store!
- JJJim JSep 13, 20255.0Nice choice of clothes
- LHLynne HansonAug 29, 20255.0It’s been around for a hundred years. Same lingerie as Macy at a much lower price.
- BBBarbaraAug 21, 20251.0I was at the Jewelry counter when I overhead one of the employees (I believe her name is Karen) talking about customers she had that are Mexican. She mentioned things like “they get everything they want without being citizens” and overall derogatory language. The whole conversation seemed blatantly racist. Everyone is allowed their opinion of course, but it’s not the best look for the store to have employees talking in such a manner that other customers can hear. Karen has helped us purchase jewelry before so this was disappointing to encounter for sure. I will not be returning to Karen for any future jewelry purchases.
- CCCarrie CotaAug 19, 20255.0Great store, very nice sales staff and great sales going on.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Lake Havasu City?
You can find a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. JCPenney offers national and private brands like Liz Claiborne, Okie Dokie, and St. John's Bay.
What are the operating hours for JCPenney in Lake Havasu City?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does JCPenney Lake Havasu offer curbside pickup and free shipping?
Yes, JCPenney offers curbside pickup as well as free shipping for eligible purchases.
Is the JCPenney store in Lake Havasu City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment methods does JCPenney in Lake Havasu City accept?
They accept American Express, Discover, Mastercard, Visa, and checks. Cash is not required as the store does not accept cash-only payments.
Is there a public restroom available at JCPenney in Lake Havasu City?
Yes, the store provides a public restroom for customer convenience.
Can I shop for men's and women's shoes at JCPenney?
Yes, JCPenney sells shoes for both men and women at their Lake Havasu City location.
What nearby stores or services can I visit along with JCPenney?
Nearby you can find Sephora inside JCPenney for beauty products, JCPenney Optical for eyewear, The Salon By Instyle for hair services, T-Mobile stores, Kay Jewelers for fine jewelry, and Famous Footwear for shoes, among others.
Are there any nearby shopping centers close to JCPenney in Lake Havasu City?
Yes, JCPenney is located at Shops at Lake Havasu, and nearby you can also visit The Shops At Lake Havasu shopping center for more retail options.
What recreational or family-friendly places are near JCPenney in Lake Havasu City?
Near JCPenney, you can find Sunshine Indoor Play, which is an indoor playground and gym ideal for youth and families.