Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Goodyear, AZ location nearby Buckeye and Waddell offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
2,059 reviews
5 stars
1,061
4 stars
463
3 stars
267
2 stars
111
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being friendly and helpful, while others were reported as rude and unhelpful.
Store Cleanliness
The store was generally noted to be clean and organized, although some customers reported issues with messy displays.
Parking and Safety
Concerns were raised about the parking lot being poorly lit and unsafe, especially during evening hours.
Product Availability
Customers expressed frustration with limited inventory and issues with online order fulfillment.
Salon Experience
Mixed reviews on the salon services; some customers had positive experiences, while others reported poor service and dissatisfaction.
- CSCynthia SmithDec 28, 20251.0It’s a nice JCPenney but it’s very dark outside and needs more lights evening was pitch black in the parking lot
- JGJohanna GarciaDec 27, 20255.0Best customer service at jewelry department
- EGerica GonzalezDec 19, 20255.0Amazing holiday deals. I love most about it. Is the location plenty of parking and for it being so busy the store was pretty clean. There weren't things thrown all over the place. It wasn't overcrowded. They had great customer service and the lines were moving along quickly. We do our family annual photos there and it's always a great experience for us. Awesome deals! I really love the variety of styles that they have in stock.
- SPSonia PrattDec 12, 20255.0JC Penney staff have been wonderful in supporting us with our district's Winter Clothing Drive for years. I am grateful for their support. Camille is excellent & Patricia is a cashier extraordinare! Thank you, thank you!
- CHCourtney HoitDec 12, 20255.0The photo center was great. Very patient with 2 small children. They had us do many poses and configurations of our party. Ari was great!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Goodyear, AZ?
JCPenney in Goodyear offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Goodyear?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Goodyear offer curbside pickup?
Yes, curbside pickup is available at the Goodyear location for your convenience.
Is the JCPenney location in Goodyear wheelchair accessible?
Yes, this JCPenney store has a wheelchair accessible entrance.
What payment methods are accepted at JCPenney Goodyear?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Are there any beauty services or shops near JCPenney in Goodyear?
Yes, Sephora inside JCPenney provides beauty and spa retail services, and other nearby beauty spots include Planet Beach of Palm Valley AZ and Reaxtionz Barbershop.
What entertainment options are nearby JCPenney in Goodyear?
Chuck E. Cheese, offering pizza, arcade games, and an American restaurant, is located nearby for family fun before or after shopping.
Where can I find nearby dining options when visiting JCPenney in Goodyear?
Nearby dining includes Manuel's Mexican Restaurant and Cantina as well as Sal's Tuscan Grill, offering a variety of food and drink choices.
Does the JCPenney Goodyear location have a photography studio?
Yes, there is a J C Penney Portrait Studio nearby for professional session photography needs.
Can I find home appliance services near JCPenney in Goodyear?
Yes, Sears Home Appliance Showroom and Sears Appliance Repair are nearby locations for appliance purchases and repair services.