Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Glendale, AZ location nearby Tolleson and Cave Creek offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
2,447 reviews
5 stars
1,333
4 stars
588
3 stars
272
2 stars
106
1 star
148
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently noted the store's cleanliness, with many praising it as one of the cleanest locations.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported poor experiences, particularly in the jewelry and salon departments.
Product Availability
Many customers appreciated the wide selection of products and good sales, although some expressed frustration with stock issues and organization.
Shopping Experience
Overall shopping experiences varied, with some customers enjoying the atmosphere and convenience, while others found the store cluttered and overwhelming.
Returns and Refunds
Several customers reported dissatisfaction with the return process, particularly regarding jewelry and online orders, highlighting issues with communication and policies.
- MRMary Beth ROct 25, 20255.0The salon in this store is amazing!!
- MVMydnite VisionsOct 21, 20254.0I ordered picked up and it was a quick and easy process and they made sure to email me to see if they had the item or not in which they did have the item, but as I walked through the store I noticed that they have too much stuff where you'll probably spend hours looking for something especially in the clearance section, it was stuffed with clothes where I was too overwhelmed. I get they want you to spend some time in their store but it was a bit excessive. But the store was decently clean so that's a plus
- GKGary KilberOct 16, 20255.0I was in Penny's last week to pick up my briefs that I purchased online! I appreciated that the staff was very friendly working in a very clean environment! This store is one.of the cleanest stores in AZ! Thank you JCPENNYS! Keep up the great work!! I will do all my shopping at Penny's from now on! Thank You!! Gary
- BGBetsy GlauberOct 15, 20255.0Friendly customer service, store kept well stocked and picked up. Sale Prices easily displayed.
- VYVirginia YvetteOct 13, 20251.0Be aware they will charge you what they want and won't tell you and hide in the back when you ask for a refund over 320 $ for a few pictures is robbery I have taken it to the higher ups
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Glendale offer?
JCPenney in Glendale offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Arrowhead Towne Center?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Glendale offer curbside pickup and free shipping?
Yes, free shipping and curbside pickup are available at the Glendale location.
What payment options are accepted at JCPenney in Glendale?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is the Glendale JCPenney store wheelchair accessible?
Yes, there is a wheelchair accessible entrance at this location.
Where is the Glendale JCPenney store located?
It is located at 7750 W Arrowhead Towne Center, Glendale, AZ 85308, inside Arrowhead Towne Center mall.
What brands can I find at JCPenney Glendale?
You can find national brands and private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What nearby children’s clothing stores are close to JCPenney Glendale?
Nearby children's clothing stores include OshKosh B'Gosh and Carter's, which offer additional options for kids' apparel and accessories.
Are there nearby beauty and cosmetic stores near JCPenney Glendale?
Yes, Perfume Gallery and Mist Of Aualon Massage provide beauty supplies and spa services near JCPenney Glendale.
What dining and dessert options are close to JCPenney at Arrowhead Towne Center?
You can enjoy treats at Rocky Mountain Chocolate Factory, Wetzel's Pretzels, or a meal at La Carreta de Lily, all conveniently located nearby.