Business Details
About
Toy StoreToys
The LEGO® Store Arrowhead Towne Center in Glendale, AZ brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
The LEGO® Store Arrowhead Towne Center
7700 West Arrowhead Towne Center, Glendale, AZ
85308, United States
Hours
Reviews
4.7
562 reviews
5 stars
443
4 stars
82
3 stars
21
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable, enhancing their shopping experience.
Store Selection
The store is noted for its wide variety of Lego sets and well-stocked inventory, although some customers expressed a desire for more random pieces.
Customer Service Issues
Several reviews highlighted inconsistent customer service, with some customers feeling ignored or receiving rude treatment from staff.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a pleasant shopping environment.
Workshop Experience
Customers expressed disappointment regarding the kids' workshop, citing a lack of communication about cancellations.
- BCBri CrittendonOct 12, 20255.0Great store with friendly staff. Big selection of Legos, spare parts and accessories.
- NANicole Albritton-BurnettSep 9, 20255.0I frequent the Lego stores because my son is obsessed with Legos. We like this location because they are always well stocked and the employees are nice. My son also loves building his own mini figures. They usually have a good variety of pieces for him to choose from.
- NRNicole RayburnSep 7, 20255.0Friendly staff, happy to help, great service. Thank you :)
- AAAshleySep 4, 20255.0Always a pleasure to shop here.
- LHLeoletta HawthorneSep 2, 20254.0Customer service was exceptional. Jackson was very friendly and helpful.
Frequently Asked Questions About The LEGO® Store Arrowhead Towne Center
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Arrowhead Towne Center?
You can become a LEGO® VIP member by visiting our store and asking a Brick Specialist to sign you up. Afterward, you'll receive emails to complete your registration and get your digital VIP card.
How do I redeem my LEGO VIP Points?
Redeem your points online at LEGO.com by choosing a voucher for use online or in-store.
Does The LEGO® Store Arrowhead Towne Center price match other retailers?
No, we do not price match as in-store and online promotions can vary.
What should I do if my LEGO set is missing a piece or I lost one?
Visit our store to check the Pick-A-Brick wall for parts, or request a free replacement online at LEGO.com under 'Help' then 'Replacement Parts'.
Is there a cost to visit the LEGO® Store at Arrowhead Towne Center?
Entry to all LEGO Stores, including ours, is free of charge.
Can I buy individual LEGO bricks at this store?
Yes, our Pick-a-Brick wall offers individual bricks that change regularly. Stop by to see the current selection!
What are the store hours for The LEGO® Store Arrowhead Towne Center?
We are open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which places nearby can I visit for a sweet treat after shopping at the LEGO Store?
You can visit Fuzziwig's Candy Factory or Haagen-Dazs nearby for candy and ice cream treats.
Are there any convenient dining options close to The LEGO® Store Arrowhead Towne Center?
Yes, nearby options include Dairy Queen for ice cream and fast food, Dragon Breath for desserts, and Panera Bread for cafe fare.
What other shopping experiences are available near The LEGO® Store Arrowhead Towne Center?
Nearby you can find a variety of stores such as American Eagle & Aerie Store for clothing, Digitell Cellular for mobiles, and Bath & Body Works for beauty products.