Lane Bryant

Reviews

• TY

  tonja Y

  5 days ago
  5.0
  The store was nice and convenient. The staff was super helpful and kind. They actually had a great sale going on. I will definitely shop there again.
• RC

  R C

  Apr 22, 2026
  3.0
  I want to commend the female staff, including Terri, for their exceptional service. Unfortunately, one associate at the Greenfield Road location, who can be identified by a tattoo on her right forearm and shoulder-length grey hair, has consistently displayed poor customer service. During my second visit, I attempted to make small talk while she processed my jeans exchange, but she deliberately ignored me. After I acknowledged the awkward silence, she still didn't respond. Thankfully, another associate demonstrated excellent customer service skills by initiating a conversation about blouses and complimenting mine. Given her apparent seniority and behavior, I question whether the unfriendly associate might be in a supervisory role.
• GH

  Greta Hegeman

  Apr 4, 2026
  5.0
  Terry was absolutely amazing at helping myself and many other women get fitted and find the right bra. She is a magician and needs a raise! Watching and listening to her work was worth the wait.
• KM

  kendra maganda

  Jan 21, 2026
  5.0
  WONDERFUL EXPERIENCE WITH Terrie !!! Me and my spouse had the best Experience with the store manger Terrie, I have recently lost a huge amount of weight so my chest area has changed quiet a bit , Terrie made us feel so comfortable from the start to the end . She measured me and provided me with a lot of different styles, points of views, and taught me a few new things that I was not taught as a young lady When it came to bras. she took her time, I didn’t feel rushed. Thank you so much Terrie for giving me my confidence back I felt so sexy and beautiful . You are an amazing women and you have wonderful costumer service .
• TB

  Thomas Burch

  Jan 20, 2026
  1.0
  Employees at this Lane Bryant are extremely rude. Maybe a bad day for them, first real work day after all the Holidays. We ordered on line for store pick up at this location in Santan. UPS email showed it was delivered at 10:08. We got to store at 1 pm. One of the three, the younger lady was very pleasant. There is a little more to the story, but I dont want to sound like I am disgruntled. My wife is the sweetest person I know, and for her to be treated thus way, especially by the manager. Very sad. Disappointing, we like Lane Bryant but will never go back to this location. Thank you to the young lady that went to the back to look for the package.

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