The store is consistently reported as clean and well-organized, with many customers appreciating the tidy environment.
Pricing
While many customers initially praised the low prices, recent reviews indicate a growing concern over price increases, with some feeling that prices have become too high for a thrift store.
Customer Service
Customer service experiences vary; while some staff members are noted as friendly and helpful, others have been described as rude or unprofessional, leading to mixed feelings about the overall service.
Product Variety
Customers frequently mention a wide variety of items available, including clothing, furniture, and household goods, often highlighting the unique finds.
YL
Yeni Labrada
4 days ago
5.0
Clean, and organize. Cashiers we were pleasant and answered my questions on a few purchases I made. The clothes are organize in sizes and color, the wall art: big and small, picture frames both big and small are racked where customers are able to browse with ease. Furniture, sports gear, lamps,christmas decor, and electronics are all organize. Customers are provided a counter to check electronics. It was a pleasure to shop here.
PP
Paige Pitcher
4 days ago
2.0
They do not welcome emotional support animals. Because I can't bring in my support animal I can no longer shop at Desert Industries. Goodbye. I shall miss thee.
MW
Maggie Whiteside
Dec 29, 2025
5.0
The best thrift store experience you will have. Prices are very low. Better than Goodwill for sure. They do not sell junky stuff. The staff is very professional. This thrift store makes Goodwill look like a dump which it often is. Clothes are pre washed
CA
Casey Antone
Dec 18, 2025
1.0
Shopping and simple Enjoyments of looking for unique items was short lived at this Location, Rude customers without any decency of Using simple communication of A Pardon me , or Excuse me. Not to mention , The customer service was Not Friendly at all. No Greetings of Welcome, or a smile Especially when its a Wonderful Season of Christmas, however the blonde Kid at the register who made eye contact nor any of the Employees seemed Eager to assist anyone. I had grabbed a bag with a Sticker that suggested $2.00 on it had slipped off. But when A Employee who i assumed was the Price person came to Determine the cost of the item I had. It was then Raised to $4.00, initially I heard a brief conversation of price between the cashier and the price Woman. But after the Price managed to Jump 2 bucks higher I just had to walk away, in my years of retail and Many years of customer service. Ive never felt the need to Justify or Belittle myself with any need to exclaim my experience especially with price, but I tend to do my homework on places I choose to use my money, whether its 2 dollars or more. This experience has definitely changed my view of a company that expresses a faith bound religion,. However they will not be receiving my profit anytime soon., perhaps Next year they can implement a program geared to expresses their initial objectives on what there Company is based on.
AQ
Angelique Quinonez-Spradling
Nov 13, 2025
5.0
Staff was very helpful and courteous! Not like the one in Mesa, the one is Mesa is poorly staffed and rude.
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What type of merchandise does Deseret Industries Thrift Store & Donation Center offer?
It offers used clothing and home goods, along with new items such as bedding and furniture.
What are the regular store hours for Deseret Industries Thrift Store & Donation Center?
The store is open Monday from 9 AM to 6 PM, Tuesday through Saturday from 9 AM to 7 PM, and closed on Sundays.
Are there any special hours or closures for holidays at Deseret Industries?
Yes, the store is closed on Thanksgiving (Nov 27) and Christmas (Dec 25) 2025, and has reduced hours (9 AM to 3 PM) on Christmas Eve and New Year's Eve.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can call them at +1 480-825-7331 or email hello@deseretindustries.org.
What payment methods are accepted at Deseret Industries?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Deseret Industries Thrift Store located?
It is located at 1695 E Williams Field Rd, Gilbert, AZ 85295, USA.
What categories or services does Deseret Industries provide?
Deseret Industries operates as a thrift store, training center, charity, social services organization, and is part of the Corporation of the Presiding Bishop of The Church of Jesus Christ of Latter-day Saints.
Which nearby places could I visit before or after shopping at Deseret Industries?
Nearby places include Braunies' Poolside Lounge for a casual drink, CVS Pharmacy for prescriptions or convenience items, and the UPS Access Point for shipping needs.
Is there a convenient place to handle shipping or courier services near Deseret Industries?
Yes, the UPS Access Point location nearby provides courier and shipping services close to the thrift store.
Are there services for families near Deseret Industries Thrift Store?
Yes, Mama Shauna's Childcare & Preschool is nearby, which could be helpful for customers with children.