Customers expressed a desire for more stores and a better selection, noting many empty spaces.
Cleanliness
The mall is frequently praised for its cleanliness and well-maintained facilities.
Customer Service
While some staff were noted as friendly, there were several complaints about rude service in specific stores.
Family-Friendly
The mall is appreciated for its family-oriented features, such as the kids' play area and holiday events.
Overall Atmosphere
The mall is seen as a quiet place for casual visits, but many feel it lacks excitement and vibrancy.
NP
N. Ponwith
Feb 19, 2026
4.0
Easy to go broke here.
MM
Maria Mendoza
Feb 8, 2026
3.0
Very little stores open anymore they need to bring good stuff to be worth our while
JW
Jeff W.
Jan 25, 2026
3.0
The people working in the stores seem very friendly and professional. Too bad the mall seems to be on life support. I know people don't go to Flagstaff to shop at the mall, though I imagine the residents enjoy the mall and food court for what it's worth. Nice that there is a mini Barnes and Noble bookstore.
LT
Lizz Tetter
Jan 25, 2026
5.0
Very small mall but it is full businesses that are open easy to walk around quickly
DJ
Dr. Dustin Jackson
Jan 8, 2026
5.0
A Hidden Gem in Flagstaff — Especially at Christmas
The Flagstaff Mall truly surprised us in the best way. We came up north for some indoor exploring and shopping, and ended up having one of the most memorable Christmas experiences of the season. The Santa area was incredible — warm, welcoming, and completely free. Being able to take our own photos with Santa, without any pressure to buy a package, made the moment feel genuine and family‑focused. It was such a gift to capture those memories on our own cameras.
Beyond the holiday magic, the mall itself is a great place to spend time. We love the variety of shops, and it’s perfect for doing a little “indoor hiking” when you’re up in Flagstaff and want to stay
Flagstaff Mall is an indoor and outdoor shopping center in Northern Arizona with a collection of 70 stores.
Where is Flagstaff Mall located?
Flagstaff Mall is located at 4650 U.S. 89, Flagstaff, AZ 86004, USA.
What are the opening hours of Flagstaff Mall?
Flagstaff Mall is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I contact Flagstaff Mall?
You can contact Flagstaff Mall by phone at +1 928-526-4827.
Does Flagstaff Mall have an official website?
Yes, the official website for Flagstaff Mall is https://flagstaffmall.com/.
What type of shopping categories does Flagstaff Mall include?
Flagstaff Mall is categorized as a shopping mall offering a variety of retail stores.
Which nearby restaurants can I visit before or after shopping at Flagstaff Mall?
Nearby restaurants include Filibertos 63, Flaming Wok, Mi Tesoro, La Placita Express, Elevated Pizza Co, and the Food Court at Flagstaff Mall.
Are there any nearby places to relax or get a spa treatment near Flagstaff Mall?
Yes, you can visit Hot Tub and Swim Spa Expo or Easy Relax spa for massage and relaxation near Flagstaff Mall.
Where can I find mobile phone stores or services near Flagstaff Mall?
Nearby mobile phone stores include T-Mobile Authorized Retailer and T-Mobile store near Flagstaff Mall.
What other shopping options are available near Flagstaff Mall?
Additional nearby shopping options are Pro Image Sports for sporting goods, Barnes & Noble bookstore, Zumiez for clothing and shoes, Bath & Body Works for beauty supplies, and Visionworks for eyewear.
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Certified February 22, 2026Yext Knowledge Graph
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