Business Details
About
Luggage Store
Location
Samsonite Company Store - Phoenix Premium Outlets
4976 Premium Outlets Way, Chandler, AZ
85226, United States
Hours
Reviews
4.2
111 reviews
5 stars
69
4 stars
23
3 stars
4
2 stars
4
1 star
11
- NCNathan ChmelnikOct 21, 20255.0I came a second day thanks to the amazing customer service from Lisa. If it weren’t for her help, I probably would’ve bought the luggage somewhere else. great store to see options in person.
- MCModern CanineOct 13, 20255.0Big shout out to Lisa at the store here in Chandler outlets. She is a great customer service rep, who really cares about the products she sells in the store, but more so cares about the customer! I had purchased a Samsonite luggage at a different store and it only lasted two trips to Europe before it broke. Lisa helped me understand the differences between hard case materials and longevity, and even offered to refund the monies paid to another store (not Samsonite). I was able to get a better suitcase at her recommendations. I am so happy and thankful for the service Lisa provided.
- CMChrissy MauckSep 16, 20255.0After having a Samsonite bag for 20 + yrs that was incredibly durable & well built, I bought a Samsonite bag elsewhere and zipper immediately broke. I went to this location and Lisa was BEYOND helpful & knowledgeable. I can't thank her enough for taking the time to really help me out, without being overly pushy!
- SKSam KarverSep 15, 20251.0Bought 2 carry on and 2 medium Samsonite Outline Pro Hardcase Spinners 1 week ago. Took 2 medium Spinners on trip. Abrasions I accepted though my Travel Pro soft cases lasted 20' years zero issues. First week 1 trip TSA lock zipper broke on 1 bag . Bought directly from Samsonite Factory Store. Called Store and was told I had to pay for them to ship it out for repair. Called Samsonite directly over 30 minutes on hold stil was not able to get through. Should have bought from Costco I could have just got my money back no hassles at all. Consumer Reports rated this Samsonite model tops including construction ? Product and Customer Service waste of money and time.
- DDDonRJul 2, 20255.0Great personal help. Friendly and knowledgeable!! A good shopping experience!
Frequently Asked Questions About Samsonite Company Store - Phoenix Premium Outlets
What are the opening hours of Samsonite Company Store at Phoenix Premium Outlets?
Samsonite Company Store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is the Samsonite Company Store located in Chandler, AZ?
The store is located at 4976 Premium Outlets Way, Suite 410 - Palo Verde Court, Chandler, AZ 85226, US.
How can I contact Samsonite Company Store for inquiries?
You can contact them by phone at +1 480-639-1888 or email at questions@samsonite.com.
Does Samsonite Company Store have an online shopping option?
Yes, you can shop online at https://shop.samsonite.com/.
Which social media platforms can I follow Samsonite Company Store on?
You can follow them on LinkedIn, Pinterest, TikTok, YouTube, Facebook, Instagram (SamsoniteUSA), and Twitter (SamsoniteUSA).
What type of products does Samsonite Company Store specialize in?
They specialize in selling luggage and travel-related products.
Which nearby food options are available near Samsonite Company Store?
Nearby food options include Gregorys Coffee, Wetzel's Pretzels, Charleys Cheesesteaks, Taco Girls, Green Leaf's & Bananas, and Famous Wok, perfect for grabbing a snack or meal before or after shopping.
Are there other clothing stores near Samsonite Company Store?
Yes, nearby clothing stores include Psycho Bunny, Lacoste, Kate Spade Outlet, Under Armour, adidas Outlet, Gap Factory, Tommy Hilfiger, Brooks Brothers, and Volcom, offering a variety of fashion and sportswear options.
Is there a coffee shop near Samsonite Company Store for a quick refreshment?
Yes, Gregorys Coffee is a nearby coffee shop where you can enjoy beverages and snacks during your shopping trip.
Can I visit other luggage stores near Samsonite Company Store?
Yes, the Tumi store is nearby, offering additional luggage options for travelers.