Business Details
About
Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMichael Kors
At the Michael Kors PHOENIX location in Chandler, AZ, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the PHOENIX store offers the latest looks as well as familiar favorites. We are conveniently located at 4976 Premium Outlets Way, Suite 600 in the Phoenix Premium Outlets.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
353 reviews
5 stars
248
4 stars
55
3 stars
20
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior.
Store Atmosphere
Several customers noted uncomfortable vibes and unprofessional behavior from staff, impacting their shopping experience.
Product Quality
Customers appreciate the quality and design of Michael Kors products, although some express concerns about durability.
Pricing and Discounts
Many reviews highlight good deals and discounts, making the store appealing for shoppers.
- KDK.C DollsJan 3, 20261.0I like the brand and in several stores I often buy items but this last visit to this store was very bad the experience since I looked for a gift and looked at a price and asked if it was the right one and they said yes to which I formed to pay for it and my surprise was that it was incorrect, they did not respect me even the manager Madeline was very harsh and rude in the situation. I will never buy anything from the brand again
- CWCaitlin WittichJan 1, 20261.0I purchased a bag online and went to exchange it in-store as I was not completely happy with my purchase. I needed something bigger. I first looked around to see if anything caught my eye but I didn’t find anything. So I stood in line to return it- I was the only one in line. I seen a few workers look to see I was in line but no one came to the register. I was then asked by an employee if I’m in line thinking she would help me. I said yes and then she goes “ok someone will be with you shortly.” Meanwhile the manager looks absolutely drained and miserable hating her life being at work. All around customer service was crap & all the employees were not helpful, they all looked defeated tbh. So needless to say I walked across to Coach and they got my business instead.
- TMThomas MaskDec 23, 20255.0Great customer service
- MSMeat StickDec 13, 20251.0Very rude staff. Not a god first impression
- BABlanca AndradeDec 4, 20255.0Went in looking for a few purses for my staff and overall staff was helpful but Tamika specifically I felt had great customer service. She took her time and informed us of available specials and discount making the purchase of 6 bags very smooth. Thank you Tamika!
Frequently Asked Questions About Michael Kors Outlet
Where is the Michael Kors Outlet located?
Michael Kors Outlet is located at 4976 Premium Outlets Way, Suite 600, Chandler, AZ 85226, USA.
What are the operating hours of Michael Kors Outlet in Chandler?
The outlet is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Michael Kors Outlet in Chandler offer in-store pickup services?
Yes, Michael Kors Outlet offers in-store pickup services for your purchases.
What types of products can I find at the Michael Kors Outlet in Phoenix Premium Outlets?
You can shop the latest designer looks including handbags, stylish watches, ready-to-wear apparel, accessories, shoes, and jewelry for both women and men.
Do I need an appointment to shop at the Michael Kors Outlet?
No, appointments are not required to shop at the Michael Kors Outlet.
How can I contact Michael Kors Outlet in Chandler?
You can contact the store by phone at +1 480-639-1878.
Is Michael Kors Outlet part of a larger shopping center?
Yes, it is located within the Phoenix Premium Outlets shopping center.
What nearby fashion stores are close to Michael Kors Outlet?
Nearby fashion stores include Calvin Klein, Coach Outlet, J.Crew Factory, and Banana Republic Factory, all located within the Phoenix Premium Outlets.
Are there any dining options near Michael Kors Outlet?
Yes, nearby dining options include Villa Italian Kitchen, Famous Wok, Green Leaf's & Bananas smoothie bar, Taco Girls, and Starbucks coffee shop.
What can customers do before or after shopping at Michael Kors Outlet?
Customers can enjoy shopping other outlets within Phoenix Premium Outlets, visit nearby stores like Sunglass Hut or Vera Bradley, or grab a meal at nearby restaurants such as Villa Italian Kitchen or Starbucks.