Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Chandler, AZ location nearby Blackwater and San Tan Valley offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I went into JCPenney's this morning on Gilbert and did some shopping while my daughter's car was in the shop at Nissan being worked on. Toleen checked us out and she greeted us with smiles, looked up coupons for us and treated us like royalty! What a pleasure to be helped by such a caring person!
HB
Hen Barks
Jan 18, 2026
3.0
The location was nice enough but the aisles were a bit narrow. The checkout was pretty slow, seems like this day and age it should be quicker and easier. Also had less options than I'm used to for clothes shopping, maybe it's just location specific... We did leave with good finds after all but they made it harder than it needed to be 😅
RT
Ryan H. Turner
Dec 24, 2025
5.0
Absolutely 💯 great shopping experience. There's something to be said about great customer service and two employees specifically were great....Abigail in Beauty and Patty at Checkout. Both were EXTREMELY friendly and both very helpful in their own way. If the powers that be read these reviews, please "hear" me. Customer Service and good value will keep you alive and a competitive force against Amazon. The retail experience will only work if you cultivate employees like Abigail and Patty and support a culture of "customer first" like you all do at this location. Great job JCP!!
VO
Victoria O
Dec 14, 2025
3.0
Did not have the size needed in any of the Dockers pants.
What types of products can I find at JCPenney in Chandler, AZ?
You can find a wide selection of apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Chandler, AZ.
What are the store hours for JCPenney in Chandler?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Chandler offer curbside pickup?
Yes, curbside pickup is available at the JCPenney Chandler location.
Is the JCPenney store at 2180 S Gilbert Rd wheelchair accessible?
Yes, JCPenney Chandler has a wheelchair-accessible entrance.
What payment methods does JCPenney Chandler accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Which exclusive brands are available at JCPenney Chandler?
Exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie are available.
Where is JCPenney Chandler located?
JCPenney is located at 2180 S Gilbert Rd, Mill Crossing, Chandler, AZ 85286, USA.
Is there a beauty store inside JCPenney in Chandler?
Yes, there is a Sephora inside JCPenney for beauty products and skincare.
What nearby places can I visit for a meal before or after shopping at JCPenney Chandler?
Nearby you can visit Sushi Driver for sushi, Firehouse Subs Mill Crossing for sandwiches, or Moreno's Mexican Grill for Mexican food.
Where can I get a coffee near JCPenney Chandler?
Bad Ass Coffee of Hawaii, located at 2100 S. Gilbert Rd, Chandler, AZ, is nearby and offers coffee and smoothies.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: