Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Casa Grande, AZ location nearby Eloy and Coolidge offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
709 reviews
5 stars
391
4 stars
164
3 stars
81
2 stars
32
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were reported as rude or unresponsive.
Product Availability
Customers expressed disappointment with limited inventory and selection, particularly in popular items and specific categories.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Pricing
Feedback on pricing was varied; some customers appreciated the deals and sales, while others felt prices were too high or not worth the value.
- RGrose grahamJan 5, 20264.0Not as many after Christmas sales as in past😔
- LSLinda SmithJan 2, 20263.0A little crowded in rear. Intimate wear was not for me. Needed more assortment
- NBNATHANIEL BORGSTROMDec 18, 20255.0Placed and online order for some Christmas gifts. Picked up in store. Everything went great. Definitely recommended curbside pickup this time of year as you do have to pick up your items at the register. And the line could be kind of long. We will definitely order again for pick up from this store 10/10
- MLMaria LawsonDec 17, 20255.0I love the prices and quality of clothing at JCpenney great customer service
- EBEdward BoothbyNov 29, 20252.0Went to buy wife a new diamond engagement ring and couldn't get any help, even after 10 minutes of waiting. I gave up.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Casa Grande, AZ offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Casa Grande?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Casa Grande JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
What payment methods are accepted at JCPenney Casa Grande?
They accept American Express, Check, Discover, MasterCard, and Visa cards; cash payments are not required.
Is the JCPenney store in Casa Grande accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms.
Where is JCPenney located in Casa Grande?
JCPenney is located at 1041 N Promenade Pkwy inside the Promenade at Casa Grande shopping center.
Are there any beauty salons or makeup stores near JCPenney Casa Grande?
Yes, nearby beauty-related places include The SALON by InStyle inside JCPenney, Sephora inside JCPenney, Beautiful & Blessed LLC, Sally Beauty, Bath & Body Works, and Cloud 9 MedSpa.
What other shopping options are available close to JCPenney in Casa Grande?
Nearby retailers include Victoria's Secret & PINK, Dillard's, Target, Famous Footwear, Payless ShoeSource, Zumiez, and Cost Plus World Market for furniture.
Are there dining options near JCPenney Casa Grande?
Yes, Hideout Steakhouse & BBQ is a nearby restaurant where customers can enjoy a meal before or after shopping.
What nearby services can assist customers visiting JCPenney?
Customers can use nearby services like National Bank of Arizona, Bank of America ATMs, UPS Access Point location for shipping, EVgo EV charging station, and Visionworks for eyewear and eye care.