Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Searcy, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
576 reviews
5 stars
274
4 stars
134
3 stars
95
2 stars
31
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions with employees.
Product Selection
Feedback indicated a lack of variety in women's clothing and some dissatisfaction with the overall selection, particularly for younger women.
Pricing Issues
Several reviews mentioned that prices were perceived as high, with some customers feeling that discounts and coupons were misleading.
Store Conditions
Customers noted issues with store cleanliness and temperature, with some describing the environment as uncomfortable for shopping.
Mixed Experiences
While many enjoyed their shopping experience, others reported frustrations with product availability and checkout processes.
- MDMichelle DavisNov 10, 20255.0Good selection of merchandise.
- BBBarbara BrownOct 28, 20253.0Overpriced
- VWVicky WilliamsSep 1, 20253.0Had my hair colored at the salon by Drake. You can’t even tell my hair was colored. Disappointed
- SBSandy BurnettJul 29, 20251.0They send you good coupons but then mark everything 'bonus buy' or 'door buster' so you can't use the coupons. Push WAY too hard for you to use their credit card. And one worker argued with my mom about her bra size! Pennys is the only place my mom (91)has bought her bras and this lady told her they never have carried that size. Even found us later in the store to show that size wasn't available on line! Really?!?!
- TRTyler RigsbyJul 10, 20253.0I went to get a haircut at the salon and there were only two people there cutting hair and I think in my personal opinion they were fairly new to the occupation and didn’t have a whole lot of experience. I got an OK haircut but I’ve had better haircuts from there in the past. The salon floors were pretty not appealing, but they weren’t very nice people. And there was no wait time, although they did mark out the operating hours of the salon outside the back of the building for the salon .
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Searcy, AR offer?
JCPenney in Searcy offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Searcy, Arkansas?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Searcy offer curbside pickup and free shipping?
Yes, JCPenney offers both curbside pickup and free shipping options for customers.
Which payment methods are accepted at JCPenney in Searcy?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is JCPenney's Searcy location wheelchair accessible and do they have public restrooms?
Yes, the store has a wheelchair accessible entrance and public restrooms available for customers.
Are there any popular nearby restaurants where I can eat before or after shopping at JCPenney?
Yes, nearby restaurants include Burger King, Waffle House, Taco Bell, and Hubilai Mongolian restaurant, offering a range of fast food and Asian cuisine options.
What beauty and wellness services or stores can I find near JCPenney in Searcy?
Nearby beauty and wellness options include Bath & Body Works, Salon Milan, and Tip Top Nails & Spa for cosmetics, hair, and nail services.
Are there any nearby stores for shoes and clothing near JCPenney in Searcy?
Yes, nearby shopping options include Shoetique, Factory Connection, Maurices, Cato Fashions, and Hibbett Sports, catering to various clothing and shoe needs.
How can I contact JCPenney in Searcy for inquiries or customer service?
You can reach JCPenney by calling their main phone number at +1 501-268-2421 or the toll-free number at +1 800-322-1189.
Does JCPenney in Searcy sell products from private brands?
Yes, the store offers private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona alongside national brands.