JCPenney

4.2
1014 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Little Rock, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3929 McCain Blvd, North Little Rock, AR
72116, United States

Hours

Reviews

4.2
1,014 reviews
5 stars
568
4 stars
213
3 stars
146
2 stars
33
1 star
54

What are people saying?

AI-generated from recent customer reviews

Store Condition

Customers reported mixed experiences regarding store cleanliness and organization, with some noting it was messy and poorly stocked, while others found it clean and well-organized.

Customer Service

Feedback on customer service was varied; some praised specific employees for their helpfulness and professionalism, while others expressed frustration over the lack of available staff and poor service experiences.

Product Availability

Many customers noted issues with inventory, including limited sizes and outdated merchandise, although some found good deals and a decent selection.

Checkout Experience

Several reviews highlighted slow checkout processes and difficulty finding registers, contributing to a frustrating shopping experience.
  • CD
    Christina Davis
    Dec 23, 2025
    2.0
    Store was a wreck, just a big mess. Long lines. It was week of Christmas but it looked as if no one was even trying to keep things tidy or in order. Low inventory which is understandable given the time of year I guess. The franchise seems to be struggling big time honestly.
  • BL
    Belinda Langel
    Nov 24, 2025
    5.0
    My sister niece and I visited the makeup department on 11-14 the day my niece got married. The employee TANK is what she told us to call her, she was the GREATEST. She had the upmost patience with us and make super we were all satisfied with our purchases. She tools her time with us trying to find the right shade of makeup, applying makeup, eye lashes. The last time I visited the cosmetics that young lady was a mess giving me all the wrong shade. You all have a good knowledgeable patient and over all very professional young lady with the nick name TANK working for your company. My sister and niece were from Virginia and we took up a lot of her time but she wanted it all close to perfect as possible..THANKS TANK YOUR DUING SUCH AN AMAZING JOB..
  • PF
    Priscilla Frankenstein
    Nov 10, 2025
    5.0
    Nice deals, worth a stop
  • SR
    Svetlana R
    Sep 25, 2025
    5.0
    The store was nice, clean, and well organized. I went in looking for a pair of shorts. They were having a sale and I found some at a great price. Check-out was quick and easy. And the cashier was super friendly and professional. Overall, I had a great experience here.
  • AQ
    Angela Quinalty
    Aug 13, 2025
    5.0
    Was there this past Saturday with my mom shopping for work clothes and Jacob was who checked us out. Thank you for the great experience!! The store was hot and the woman ahead of us would probably still be standing there holding up the line and I was definitely getting crabby. Thanks Jacob

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney in North Little Rock, AR?

You can find a wide variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours for the JCPenney store at McCain Shopping Center?

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.