Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Little Rock, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,132 reviews
5 stars
588
4 stars
274
3 stars
144
2 stars
50
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unprofessional.
Store Organization
Customers reported issues with store organization and cleanliness, making it difficult to find items and navigate the store.
Checkout Experience
Many customers expressed dissatisfaction with the checkout process, citing long lines, pushy sales tactics for credit cards, and unhelpful cashiers.
Product Selection
The store offers a wide selection of clothing and household items, with many customers appreciating the variety and sales available.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times for assistance and checkout.
- LMLilah MoodyNov 8, 20251.0The women on the register would not leave me alone about getting a JCPenney credit card even though I said no over and over again . Then said my card was not working and that I should get the credit card!I literally went to a shop right after and it worked. I ending to just saying no thank you not even making a purchase and left! It was a horrible experience and sooo weird
- LJLaportia JacksonOct 24, 20255.0I went to the photography studio and Alan was exceptional! He realized some previous photos I took with someone else weren’t up to standard and called me back to do a retake. The photos are gorgeous and he was very patient and professional with me and my 11 month old baby. If I could give 10 stars then I would!! Thank you Alan for allowing my mommy and me photo session with my baby girl be absolutely memorable!
- JGJoyce GrantOct 18, 20251.0My friend needed a hair cut. The person said that they have 1 spot available and they took it even after we told them the situation we were in. He stood there and curled his blue wig instead of actually helping her. We honestly thought it was tasteless.
- DBDeborah BeenSep 23, 20254.0Needed some jeans
- KBKay BurleyAug 27, 20251.0Made an appointment in the salon for today. To only be required to detangle my own hair out. To be talked to like a kid. To have both ears combed by a stylist who says she has 49 years experience. This stylist was unprofessional on so many levels of verbal abuse, physical abuse, emotional abuse and mental abuse. She really talked herself into loosing money and almost her job. I don’t recommend anyone who is needing a shampoo and style for natural hair. In all of my life of getting my hair done I have never been badmouth, attacked, insulted and treated with disrespect until today at this salon. She tried it but it didn’t work. Bottom line as a stylist if you don’t want to do your job just retire. Make room for the next generation to be successful. Needs to be fired. ~
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Little Rock, AR?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in Little Rock offer curbside or in-store pickup services?
Yes, the JCPenney location provides both in-store pickup and curbside pickup services for your convenience.
What are the operating hours of JCPenney on weekends?
JCPenney is open from 10:00 AM to 9:00 PM on Saturdays and from 11:00 AM to 7:00 PM on Sundays.
Which payment methods are accepted at JCPenney Little Rock?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney Little Rock wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Where is JCPenney located in Little Rock?
JCPenney is located at 2600 S Shackleford Rd, inside Shackleford Crossing in Little Rock, AR 72205.
Can I shop for beauty products at JCPenney Little Rock?
Yes, JCPenney features a Sephora store inside that offers skincare, makeup, and other beauty deals.
Are there dining options near JCPenney in Little Rock?
Yes, nearby dining options include LongHorn Steakhouse, Copeland's of New Orleans, Las Mamalonas Mexican Grill, Texas Roadhouse, Cracker Barrel Old Country Store, Panda Garden Restaurant, BJ's Restaurant & Brewhouse, and Zangna Thai Cuisine.
What other shopping options are available near JCPenney?
Nearby shopping options include Havertys Furniture, Rainbow Shops, JOANN Fabric and Craft Stores, Babies"R"Us, and Gordmans.
How can nearby places like TD Ameritrade or the American Red Cross be useful when visiting JCPenney?
If you need financial services, TD Ameritrade is conveniently located nearby. Additionally, the American Red Cross offers certifications and services close to JCPenney, making it easy to combine errands in one trip.