Brand Certified
JCPenney
4.1(1150 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2600 S Shackleford Rd, Little Rock, AR
72205, United States
Certified by JCPenney • Mar 01, 2026
(501) 224-0347
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ar/littlerock/clothing-stores-littlerock-ar-2914.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Little Rock, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,150 reviews
5 stars
597
4 stars
278
3 stars
146
2 stars
50
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, particularly at checkout, with complaints about pushy sales tactics and unhelpful staff.
Staff Professionalism
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of assistance, while a few employees received praise for their helpfulness.
Store Conditions
Customers noted issues with cleanliness and organization in the store, as well as problems with fitting rooms being unavailable.
Product Availability
While some customers appreciated the selection and sales, others expressed frustration over low inventory and inaccurate pricing.
- BCBonita Chambers4 days ago3.0It's changed a lot I used to chop there all the time it's a lot more expensive and I wasn't impressed I bought all my kids clothes and my clothes there for years but I haven't been in about 15 I thought I'd go I was looking for a baby bathing suit I'm telling you right now they're way too expensive.. I now know why they're all closing up my daughter found one I like to JCPenney's hours and she got it for 1399 online
- PPPiperFeb 21, 20265.0Amazing, me and my ma went bra shopping and I got plenty of them. There was lots of colour variety and were very comfortable to wear. Susan helped us find the change room and actually(I was in the changing room, but I think it was her) referred us to a place near IHop and Dillard's specifically for bras with sizings and all that and was even the one to check us out after finding PLENTY of amazing bras for cheap. She was very cheery, full of jokes, and all smiles. I absolutely loved her Pixie cut, lipstick, and heels shirt and she, obviously had the iconic pixie cut, lipstick, and not heels😆(if you've ever worked retail you know that ain't an option)
- MMMorganFeb 14, 20265.0I had a wonderful experience here getting photos taken! Everyone was extremely helpful and kind, including Alan—he did an amazing job as photographer. I love the pictures he took! I’ll be back!
- ESErielle SimsJan 20, 20261.0The management staff is horrible! Will NOT ANSWER THE PHONE WHEN I CALL. I HAVE GOTTEN WRONGFULLY TERMINATED FOR NO REASON AT ALL. THANKS VERY MUCH.
- JPJudy PrinceJan 17, 20261.0Just shipped there and doubt I will go back. After spending time looking and trying on pants, we went to check out. The cashier was too interested trying to get me to sign up for a credit card. My husband said he has one but with him. He asked if she could look his up when she asked if he would be using it. She never responded. He pulled up the discount coupon which was suppose to reduce the price. She scroll and never replied when my husband asked if this was the coupon needed. She rang up my two pair of pants and they were not discounted. I replied they were suppose to be on sale. The cashier simply asked if I was going to buy them and when I asked again why they were not on sale, she replied thank you for shopping . Gezz- no customer service and prices are not as marked !!!
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Little Rock, AR?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in Little Rock offer curbside or in-store pickup services?
Yes, the JCPenney location provides both in-store pickup and curbside pickup services for your convenience.
What are the operating hours of JCPenney on weekends?
JCPenney is open from 10:00 AM to 9:00 PM on Saturdays and from 11:00 AM to 7:00 PM on Sundays.
Which payment methods are accepted at JCPenney Little Rock?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney Little Rock wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Where is JCPenney located in Little Rock?
JCPenney is located at 2600 S Shackleford Rd, inside Shackleford Crossing in Little Rock, AR 72205.
Can I shop for beauty products at JCPenney Little Rock?
Yes, JCPenney features a Sephora store inside that offers skincare, makeup, and other beauty deals.
Are there dining options near JCPenney in Little Rock?
Yes, nearby dining options include LongHorn Steakhouse, Copeland's of New Orleans, Las Mamalonas Mexican Grill, Texas Roadhouse, Cracker Barrel Old Country Store, Panda Garden Restaurant, BJ's Restaurant & Brewhouse, and Zangna Thai Cuisine.
What other shopping options are available near JCPenney?
Nearby shopping options include Havertys Furniture, Rainbow Shops, JOANN Fabric and Craft Stores, Babies"R"Us, and Gordmans.
How can nearby places like TD Ameritrade or the American Red Cross be useful when visiting JCPenney?
If you need financial services, TD Ameritrade is conveniently located nearby. Additionally, the American Red Cross offers certifications and services close to JCPenney, making it easy to combine errands in one trip.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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