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Brand Certified

DSW Designer Shoe Warehouse

4.0
(225 reviews)

Business Details

17721 Chenal Parkway, Little Rock, AR
72223, United States
(501) 881-6004

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
17721 Chenal Parkway, Little Rock, AR
72223, United States

Hours

Reviews

4.0
225 reviews
5 stars
121
4 stars
44
3 stars
25
2 stars
12
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and long wait times.

Product Selection

Customers appreciated the variety of shoes available, but some noted limited options for larger sizes and specific styles.

Store Experience

Feedback indicated issues with store organization and cleanliness, along with complaints about inconvenient hours.

Pricing

Many customers found prices to be fair and appreciated discounts, although some felt certain items were overpriced.
  • CD
    Cat Dart
    4 days ago
    5.0
    I can NOT rave enough about this store. Halo and James were AMAZING to work with. I am disabled and Halo went out of his way to help me find exactly what I wanted and more! He made sure my chair would go down the rows with no obstructions and did it with a smile. At checkout both of them helped me, my husband and and my sister and made sure we had the best deal we could on the 4 pair of shoes we bought. Mark my words, I won't stop at the DSW in Baton Rouge again, I'll drive back to Little Rock to shop, and have sister time too! Singing the highest praises here for these two stand out gentlemen!! Much love from the crazy blonde on the bling scooter! See you again soon!
  • JH
    Jennifer Hune
    Jan 7, 2026
    4.0
    I purchased these BCBGs on opening day at the store in the Promenade in Little Rock, Arkansas on 2009. They STILL wear well and are holding up. DSW is still a shoe lovers’ Disney World!
  • SK
    Stephen Kowalski
    Dec 31, 2025
    1.0
    They do not have a Xmas return policy. Purchased a Xmas present 10/25/25 and did not fit. They said the return expired on Christmas day (they were closed?) and refused to accept the unopened return. I had the receipt. DSW is a scam.
  • KT
    Kamlesh Tiwari
    Oct 27, 2025
    5.0
    Pretty good deals to choose from and very good collection too.
  • JS
    Jamison Smith
    Sep 8, 2025
    1.0
    Very poor customer service. Online orders (buy online, pickup in store) are a disaster. They cannot find/lose your order or NEVER pulled it from the sales floor. By the time you're done standing in a long line because they only will staff 1 cashier at a time, you could've went in there and got the shoes off the shelf yourself or went on Amazon (if you are buying the same shoe or know your size and fit depending on brand) and avoided all the headache

Brand Certified Facts from DSW Designer Shoe Warehouse

This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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