Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
17721 Chenal Parkway, Little Rock, AR
72223, United States
Hours
Reviews
4.0
224 reviews
5 stars
120
4 stars
44
3 stars
25
2 stars
12
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates poor customer service experiences, including long wait times, unhelpful staff, and issues with returns.
Product Selection
Customers appreciate the variety of shoes available, but some express disappointment in the limited selection for larger sizes.
Store Experience
Many reviews mention a lack of staff availability and cleanliness issues within the store.
Pricing
Customers generally find the prices to be fair and appreciate the discounts, although some feel certain items are overpriced.
- JHJennifer Hune5 days ago4.0I purchased these BCBGs on opening day at the store in the Promenade in Little Rock, Arkansas on 2009. They STILL wear well and are holding up. DSW is still a shoe lovers’ Disney World!
- SKStephen KowalskiDec 31, 20251.0They do not have a Xmas return policy. Purchased a Xmas present 10/25/25 and did not fit. They said the return expired on Christmas day (they were closed?) and refused to accept the unopened return. I had the receipt. DSW is a scam.
- KTKamlesh TiwariOct 27, 20255.0Pretty good deals to choose from and very good collection too.
- JSJamison SmithSep 8, 20251.0Very poor customer service. Online orders (buy online, pickup in store) are a disaster. They cannot find/lose your order or NEVER pulled it from the sales floor. By the time you're done standing in a long line because they only will staff 1 cashier at a time, you could've went in there and got the shoes off the shelf yourself or went on Amazon (if you are buying the same shoe or know your size and fit depending on brand) and avoided all the headache
- ABAnnaLee BrownAug 12, 20251.0I was given 2 different sizes for my shoe (a women’s 9, and a men’s 9), which I didn’t discover until I made it home. The cashier confirmed they were both size 9 at the time of purchase, so I didn’t have any reason to think I needed to check. I don’t live in LR, so it was a bit of an ordeal for me to come back and rectify the situation. They gave me a new shoe no problem, but they wouldn’t spray any protectant on my new shoe as I paid for on the original pair. I also wasn’t offered a discount spray since it was only 1 shoe, nor was I able to get 2, plain untreated shoes. Additionally, I was not allowed a refund to my original form of payment for the original spray. Overall, this was not the way to resolve this situation from a customer service point of view. Edit: the cashier actually took my treated shoe back, so now I am out the money of the spray with no protected shoes whatsoever. One of the shoes has also been pre-creased.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes can I find at DSW Designer Shoe Warehouse in Little Rock?
You can find over 25,000 pairs of designer shoes from popular brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.
Does DSW Designer Shoe Warehouse offer delivery services?
No, delivery is not offered, but they do provide in-store pickup services for your convenience.
What are the store hours for DSW Designer Shoe Warehouse at Promenade at Chenal?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pay with mobile payment options at DSW Little Rock?
Yes, DSW accepts various mobile payment methods including Apple Pay, Android Pay, Samsung Pay, as well as major credit cards and cash.
Does DSW Designer Shoe Warehouse have a rewards program?
Yes, DSW offers a free rewards program called DSW Rewards that provides members with certificates, special offers, and other perks.
What types of products are available at DSW besides shoes?
In addition to shoes, DSW offers handbags, jewelry, and other fashion accessories for men, women, and kids.
Are there any nearby restaurants where I can dine after shopping at DSW?
Yes, YaYas Euro Bistro is a nearby Italian and Mediterranean restaurant where you can enjoy a meal after your shopping trip.
What nearby stores offer women's clothing close to DSW at Promenade at Chenal?
Nearby women's clothing stores include Athleta, Versona, Anthropologie, Fringe Clothing, and CuteC Kids Boutique, perfect for complementing your shoe purchases.
Where can I find beauty and spa services near DSW Designer Shoe Warehouse?
Nearby beauty and spa options include LR Nail Bar, Luxury Nail Spa, Haus of Allure medical spa, Urban Mirror Salon and Studio, Afterglow Studio, Blush Ink & Beauty Studio, The Salon by Allison, and Iconic Salon Suites.
Is there a customer service email or phone number to contact DSW Little Rock?
Yes, you can reach DSW by email at info@dswinc.com or by phone at +1 501-881-6004.