Brand Certified
JCPenney
4.1(915 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
3000 E Highland Dr, Jonesboro, AR
72401, United States
Certified by JCPenney • Mar 01, 2026
(870) 931-2127
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ar/jonesboro/clothing-stores-jonesboro-ar-2835.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Jonesboro, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
915 reviews
5 stars
459
4 stars
227
3 stars
129
2 stars
37
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times at checkout and difficulty finding assistance, leading to frustration.
Product Selection
Customers noted a poor selection of items, particularly in clothing and outerwear, with some expressing disappointment in the overall inventory.
Store Cleanliness
While some reviews praised the cleanliness of the store, others reported dirty dressing rooms and trash around the building.
Pricing Issues
Several customers felt that prices were too high and experienced discrepancies between advertised and actual prices.
Sales and Promotions
Despite some negative feedback, many customers appreciated the sales and promotions offered, highlighting good deals on various products.
- BSBrian SmithJan 18, 20261.0After spending about an hour shopping and standing in the checkout line for another ten minutes or so, just to have the person behind me walk around me and get checked out. Threw my purchases on the counter and walked right out.
- KRKathy RieboldJan 11, 20265.0Penny's always have the best sales and their products are very nice.
- THTiffani HallDec 10, 20254.0JC Penny offered Some Great Buys on Sweaters and other Goods. I needed a Red Sweater for a Gift. Checked Size, and bought, hope she likes it as much as I do.
- WWWalter WellsDec 9, 20253.0Poor selection of over coats
- MPmichael pipesOct 23, 20251.0Just gonna say 1 customer in front at the register and 26 minutes till I checked out. Definitely a good reason the parking lot is nearly empty. Take the hint find anywhere else.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Jonesboro, AR?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in Jonesboro?
The JCPenney store is located at 3000 E Highland Dr, Ste 516, inside the Mall at Turtle Creek, Jonesboro, AR 72401.
What are the operating hours for JCPenney in Jonesboro?
JCPenney is open from 11:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 8:00 PM Friday, 10:00 AM to 9:00 PM Saturday, and 12:00 PM to 7:00 PM on Sunday.
Does JCPenney offer any special services like curbside pickup or shipping?
Yes, JCPenney offers free shipping and curbside pickup services for customer convenience.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Does the Jonesboro JCPenney store have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
Can I find beauty products and skincare at this JCPenney location?
Yes, JCPenney offers a range of beauty products including skincare, makeup, and beauty deals through JCPenney Beauty.
What nearby stores can I visit for children’s clothing near JCPenney?
Nearby children’s clothing stores include The Children's Place, Carter's, OshKosh B'Gosh, and Justice, all located in the Mall at Turtle Creek near JCPenney.
Are there dining options close to JCPenney at Mall at Turtle Creek?
Yes, Auntie Anne's Pretzels and Starbucks are nearby options where you can grab a snack or coffee during your shopping trip.
How can nearby stores like Barnes & Noble or GameStop enhance my visit to JCPenney?
You can combine your shopping experience by visiting Barnes & Noble for books or GameStop for video games, both located near JCPenney in the Mall at Turtle Creek, making for a convenient and enjoyable shopping trip.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website