Brand Certified
JCPenney
4.2(1306 reviews)
Certified by JCPenney • Apr 05, 2026
Business Details
5111 Rogers Ave, Fort Smith, AR
72903, United States
Certified by JCPenney • Apr 05, 2026
(479) 452-2420
Certified by JCPenney • Apr 05, 2026
https://www.jcpenney.com/locations/ar/fortsmith/clothing-stores-fortsmith-ar-1961.html
Certified by JCPenney • Apr 05, 2026
About
Certified by JCPenney • Apr 05, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Smith, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Apr 05, 2026
Hours
Certified by JCPenney • Apr 05, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.2
1,306 reviews
5 stars
696
4 stars
326
3 stars
156
2 stars
57
1 star
71
- IEIsrael Escalona3 days ago4.0JCPenney is a good place to shop if you’re trying to stay on a budget but still want decent quality clothes. They have a wide selection for men, women, and kids, plus things for the home. I’ve found some really good deals here, especially during sales. The store layout can feel a little outdated and not as modern as some other places, but it’s still easy enough to find what you need.
- SHSarah Hughes4 days ago1.0Terrible. I scheduled a cut wash and blow dry with Jim. I had long hair so this was a big decision to go short. I went inland jim was just getting back from getting food. He put his food up and showed me to the chair. He began cutting and spraying my hair with water. My hair began to flip on one side and he couldn't tell if it was straight. He said did you want a wash or no? So I was like no its not Necessary I guess. So he was like go home and straighten your hair and if I missed any thing come back. Ok first thing is it's a SALON dont they have the tools to do that but whatever. Also was supposed to get some layers cut in I guess he didn't want to do them if he didn't know it was even. I went home,used my gas and my time to straighten my hair. He missed so much. I came right back. He looked annoyed I showed back up. He cut the missed hair. The whole time he acted like he didn't want to touch my hair. Made no conversation and only got a sorry bout that once. Also had a $10 coupon for signing up. The lady at the desk said oh I will get it. I still paid full price. $48 for 10 mins and two trips to the salon. Do not use Jim. The other lady's seemed ok but they didn't cut my hair so idk. Figured I would call customer service and handle this. I did and NO response from them at all. DO NOT RECOMMEND!!!
- EGEllaRhea GardnerMar 22, 20265.0I had Rachel and got a layered bob she was super nice, talked to me the whole time and made sure my haircut was how i wanted it to be!
- PHPhil HarrisMar 6, 20261.0Closed forever
- BJBrynne JonesFeb 10, 20265.0Great experience and great sales! Pam B. was our sales associate and she was a 10/10 in customer service.
Frequently Asked Questions About JCPenney
What are the regular store hours for JCPenney in Fort Smith, AR?
JCPenney in Fort Smith, AR is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Fort Smith?
The store is located at 5111 Rogers Ave, inside Central Mall, Fort Smith, AR 72903.
What types of products does JCPenney offer?
JCPenney offers a wide variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in Fort Smith offer curbside pickup or shipping services?
Yes, JCPenney offers free shipping and curbside pickup options at the Fort Smith location.
What payment methods are accepted at JCPenney Fort Smith?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is JCPenney Fort Smith accessible for customers using wheelchairs?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Can I purchase men's and women's shoes at JCPenney Fort Smith?
Yes, the store sells shoes for both men and women along with clothing and accessories.
Are there any nearby stores where I can shop for sporting goods near JCPenney Fort Smith?
Yes, Hibbett Sports, located nearby, offers sporting goods, shoes, and fashion accessories.
What beauty services or salons are available near JCPenney Fort Smith?
Penny's Styling Salon, a nearby beauty salon and spa, is just a short distance away and offers beauty services.
Where can I enjoy entertainment or dining options near JCPenney Fort Smith?
Nearby you can visit Mall Trio for cinema entertainment, JoJo’s Grind Premium Coffee for coffee and convenience items, and Blaze'n Burrito for Mexican fast food dining.
Brand Certified Facts from JCPenney
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Certified April 05, 2026Yext Knowledge Graph
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