Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Smith, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,286 reviews
5 stars
687
4 stars
318
3 stars
157
2 stars
57
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in departments like jewelry and clothing.
Product Quality
Mixed feedback on product quality; while some items were appreciated, others, like hoodies, were reported to have issues.
Store Selection
Customers noted a limited selection in certain categories, especially plus sizes and men's shoes, leading to dissatisfaction.
Pricing and Sales
Customers frequently mentioned great deals and sales, although some felt prices were high without discounts.
Store Condition
The store was described as clean and well-stocked, but some customers felt it looked outdated and in need of renovation.
- JSJeniffer SearsNov 16, 20254.0The employees are nice when you see them...The credit card however is not worth it.
- LSLydia StoneNov 10, 20255.0Great deals for the whole family
- DBDean BryantOct 9, 20255.0Great service helpful associates. I enjoyed shopping there and I don't like to shop.
- VOVanessa OwensSep 8, 20254.0We just like to look around but it’s a great place to get some clothes for it kids
- CECrystal EnriquezAug 30, 20255.0I love jcpennys anyways and I wanted to compliment the lady that helped check me out today was very friendly helpful and kind her name was Alisia
Frequently Asked Questions About JCPenney
What are the regular store hours for JCPenney in Fort Smith, AR?
JCPenney in Fort Smith, AR is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Fort Smith?
The store is located at 5111 Rogers Ave, inside Central Mall, Fort Smith, AR 72903.
What types of products does JCPenney offer?
JCPenney offers a wide variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in Fort Smith offer curbside pickup or shipping services?
Yes, JCPenney offers free shipping and curbside pickup options at the Fort Smith location.
What payment methods are accepted at JCPenney Fort Smith?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is JCPenney Fort Smith accessible for customers using wheelchairs?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Can I purchase men's and women's shoes at JCPenney Fort Smith?
Yes, the store sells shoes for both men and women along with clothing and accessories.
Are there any nearby stores where I can shop for sporting goods near JCPenney Fort Smith?
Yes, Hibbett Sports, located nearby, offers sporting goods, shoes, and fashion accessories.
What beauty services or salons are available near JCPenney Fort Smith?
Penny's Styling Salon, a nearby beauty salon and spa, is just a short distance away and offers beauty services.
Where can I enjoy entertainment or dining options near JCPenney Fort Smith?
Nearby you can visit Mall Trio for cinema entertainment, JoJo’s Grind Premium Coffee for coffee and convenience items, and Blaze'n Burrito for Mexican fast food dining.