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JCPenney

4.1
(1053 reviews)

Business Details

4201 N Shiloh Dr, Fayetteville, AR
72703, United States
(479) 521-2771

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fayetteville, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4201 N Shiloh Dr, Fayetteville, AR
72703, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 7:00 PM

Reviews

4.1
1,053 reviews
5 stars
551
4 stars
256
3 stars
141
2 stars
44
1 star
61
  • AH
    Amy Harden
    1 day ago
    3.0
    Some prices are soooo high, (we ended up getting the boots) The store was very empty It was difficult to find employees The bathroom is hidden, downstairs, past an empty photo studio and hair salon. They were having a promotion the day we went offering % off your purchase. After getting to the checkout, the brand of tennis shoes was not included. Reading the fine print almost nothing was included - Multiple brands not included, it was like reading the warnings for a RX!!! Very pushy with trying to have my teenager daughters sign up for a store credit card
  • BN
    Borealis Noel
    Mar 7, 2026
    5.0
    excellent customer service helping me pick out which perfume worked best for me as someone who typically wears more cologne from miss Alexis at the beauty center, thank you for the help girly!!!
  • JS
    James Skinner
    Feb 15, 2026
    5.0
    I always love shopping here!
  • JB
    Jim Brown
    Jan 7, 2026
    4.0
    Much cleaner, brighter, and more organized and displayed better than other JCP stores I've been in lately. Looked more like JCPenney used to look when local stores did their own buying and had a merchandise mgmt staff. Only real hindrance to shopping there is the lack of associates to help and the "stupid " checkout wraps. It definitely looked like a department store until you tried to pay for your purchase.......then, it didn't even meet Walmart standards. I miss the old JCPenney
  • CE
    Chase Eddins
    Jan 1, 2026
    1.0
    Unfortunately long wait time at the watch counter. Enough time to stand 20-30 minutes and write this. Have been next up the entire time. Glad you can edit reviews now we are at 45 minutes. More pleasure able when you can here the associate telling the other customer that we are waiting because she is the only person who can help us...

Frequently Asked Questions About JCPenney

What products can I find at JCPenney in Fayetteville, AR?

JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the opening hours for JCPenney at NW Arkansas Mall?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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