Customers consistently praised the staff for being knowledgeable, friendly, and attentive throughout the jewelry purchasing process.
Custom Design
Many reviews highlighted the exceptional experience of designing custom jewelry, with staff taking the time to understand customer visions and preferences.
Quality of Jewelry
The quality of the jewelry received high marks, with customers expressing satisfaction with the craftsmanship and beauty of their pieces.
Welcoming Atmosphere
The store was described as warm and inviting, making customers feel at home during their visits.
Repeat Business
Numerous customers indicated they would return for future jewelry needs, citing positive experiences and strong relationships with the staff.
ML
Mollie Lieux
Nov 24, 2025
5.0
I had a wonderful experience of planning and designing a couple of custom rings with Hailey and Tyler! They were fantastic to work with and, I would highly recommend Underwoods for all your jewelry wants and needs!
HC
Hannah Cummings
Nov 13, 2025
5.0
It’s taken me too long to get around to writing a review, but I could not recommend them more. My husband and I worked with Troy for a few months to design my custom engagement ring. I could not be happier with the result and with the care they took each step of the way to make sure it was everything we wanted. They took their time helping us choose our diamond and made sure to explain things very thoroughly, then went through multiple revisions of the ring design until it was perfect. They went above and beyond and we definitely will be returning to them to get a matching custom band for it in the future! Thank you Underwoods!
MD
megan dickard
Nov 3, 2025
5.0
We loved our experience with Underwoods. From the start of our engagement ring design, to finish, they were so easy, knowlegeable, and personable to work with. Hailey and Tyler listened to every idea I had, and helped bring it to life! Throughout the process they communicated each step to us, and made sure we were consistently on the same page. We cannot reccomend Underwoods enough!
EO
Elizabeth Owens
Oct 31, 2025
5.0
When I walked into Underwoods downtown Fayetteville recently I told Kate what I was looking for and with her friendly attitude she then proceeded to show me several jewelry pieces to pick from. I had a star experience I highly recommend you go see Kate for any jewelry gift needs. Our family loves Underwoods ❤️ what a Fayetteville treasure we have. Thank you so much for wrapping my purchase up too. If you want the best go to Underwoods. Ann Owens.
JM
Jordan McCarron
Oct 30, 2025
5.0
Hailey was great to work with! Whole process was perfect! In store experience was wonderful. Product looks amazing as well!
Frequently Asked Questions About Underwoods Fine Jewelers
What types of jewelry does Underwoods Fine Jewelers offer?
Underwoods Fine Jewelers offers fine jewelry including engagement rings, wedding bands, custom jewelry, and bridal jewelry.
Where is Underwoods Fine Jewelers located?
Underwoods Fine Jewelers is located at 611 W Dickson St, Fayetteville, AR 72701, USA.
What are the store hours for Underwoods Fine Jewelers?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sunday.
Does Underwoods Fine Jewelers offer pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What payment methods are accepted at Underwoods Fine Jewelers?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Underwoods Fine Jewelers?
You can call them at +1 479-241-2205 or email info@underwoods.com.
Is Underwoods Fine Jewelers wheelchair accessible?
Yes, they have wheelchair accessible entrances and parking.
What services does Underwoods Fine Jewelers provide?
They provide custom jewelry design, jewelry appraisal, and jewelry repair services.
What nearby dining options are available around Underwoods Fine Jewelers?
Nearby dining options include Plomo Quesadillas: Dickson Street, Insomnia Cookies, Mickey Finn's pub, Waffle House, and Auntie Anne's bar and restaurant, making it convenient to enjoy a meal before or after your visit.
Are there local transportation options near Underwoods Fine Jewelers?
Yes, Green Cab Company nearby offers taxi and airport shuttle services, helping visitors easily reach Underwoods Fine Jewelers and explore Fayetteville.
What nearby businesses offer services customers might combine with a visit to Underwoods Fine Jewelers?
Nearby businesses like Jennings + Santa-Rita Architects for architectural design, and The Law Office of David Stubbs for legal services, offer complementary professional services in the area.