Customers consistently praised the friendly, knowledgeable, and attentive staff, particularly highlighting Taylor and Tiffany for their exceptional service.
Quality of Jewelry
The jewelry quality received high marks, with many customers expressing satisfaction with the craftsmanship and beauty of the pieces.
Custom Design
Numerous reviews emphasized the positive experiences with custom jewelry design, noting the staff's patience and creativity in bringing customers' visions to life.
Welcoming Atmosphere
Reviewers frequently mentioned the warm and inviting atmosphere of the store, making them feel at home during their shopping experience.
Repeat Business
Many customers indicated they would return for future purchases, citing their positive experiences and trust in Underwoods as a reliable jeweler.
HC
Hannah Cummings
Nov 13, 2025
5.0
It’s taken me too long to get around to writing a review, but I could not recommend them more. My husband and I worked with Troy for a few months to design my custom engagement ring. I could not be happier with the result and with the care they took each step of the way to make sure it was everything we wanted. They took their time helping us choose our diamond and made sure to explain things very thoroughly, then went through multiple revisions of the ring design until it was perfect. They went above and beyond and we definitely will be returning to them to get a matching custom band for it in the future! Thank you Underwoods!
MD
megan dickard
Nov 3, 2025
5.0
We loved our experience with Underwoods. From the start of our engagement ring design, to finish, they were so easy, knowlegeable, and personable to work with. Hailey and Tyler listened to every idea I had, and helped bring it to life! Throughout the process they communicated each step to us, and made sure we were consistently on the same page. We cannot reccomend Underwoods enough!
EO
Elizabeth Owens
Oct 31, 2025
5.0
When I walked into Underwoods downtown Fayetteville recently I told Kate what I was looking for and with her friendly attitude she then proceeded to show me several jewelry pieces to pick from. I had a star experience I highly recommend you go see Kate for any jewelry gift needs. Our family loves Underwoods ❤️ what a Fayetteville treasure we have. Thank you so much for wrapping my purchase up too. If you want the best go to Underwoods. Ann Owens.
JB
Jay Branch
Oct 23, 2025
5.0
Underwood’s Jewelers and Hailey are the BEST! From start to finish, Hailey made the entire process of getting my engagement ring an amazing experience. She was patient, knowledgeable, and genuinely cared about making sure every detail was perfect.
They truly helped make the moment feel special, and I felt completely taken care of through the entire process. You can tell Hailey loves what she does and takes real pride in helping people with such meaningful purchases. Underwood’s will always be my go-to spot! 10/5 STARS!
JA
Jose Alanis
Oct 23, 2025
5.0
Underwoods is hands down the best jeweler in Northwest Arkansas. From the moment you walk in, you're greeted with a warm, friendly welcome that instantly makes you feel at home.
Taylor is truly exceptional, she’s always incredibly helpful, knowledgeable, and genuinely kind. She’s assisted me with custom pieces and has a great way of explaining the 5 C’s, making the process both educational and enjoyable.
She helped my wife design her engagement ring and pick her wedding band, a memorable experience. Taylor has also guided me in selecting timeless pieces like my signet rings and bracelets.
She’s a true gem herself, working at an outstanding establishment that treats you like family. I couldn’t recommend Underwoods and Taylor more highly.
Frequently Asked Questions About Underwoods Fine Jewelers
What types of jewelry does Underwoods Fine Jewelers offer?
Underwoods Fine Jewelers offers fine jewelry including engagement rings, wedding bands, custom jewelry, and bridal jewelry.
Where is Underwoods Fine Jewelers located?
Underwoods Fine Jewelers is located at 611 W Dickson St, Fayetteville, AR 72701, USA.
What are the store hours for Underwoods Fine Jewelers?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sunday.
Does Underwoods Fine Jewelers offer pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What payment methods are accepted at Underwoods Fine Jewelers?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Underwoods Fine Jewelers?
You can call them at +1 479-241-2205 or email info@underwoods.com.
Is Underwoods Fine Jewelers wheelchair accessible?
Yes, they have wheelchair accessible entrances and parking.
What services does Underwoods Fine Jewelers provide?
They provide custom jewelry design, jewelry appraisal, and jewelry repair services.
What nearby dining options are available around Underwoods Fine Jewelers?
Nearby dining options include Plomo Quesadillas: Dickson Street, Insomnia Cookies, Mickey Finn's pub, Waffle House, and Auntie Anne's bar and restaurant, making it convenient to enjoy a meal before or after your visit.
Are there local transportation options near Underwoods Fine Jewelers?
Yes, Green Cab Company nearby offers taxi and airport shuttle services, helping visitors easily reach Underwoods Fine Jewelers and explore Fayetteville.
What nearby businesses offer services customers might combine with a visit to Underwoods Fine Jewelers?
Nearby businesses like Jennings + Santa-Rita Architects for architectural design, and The Law Office of David Stubbs for legal services, offer complementary professional services in the area.