Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fayetteville, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,037 reviews
5 stars
541
4 stars
254
3 stars
140
2 stars
43
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their friendliness, while others were criticized for being rude or unhelpful.
Store Condition
The store's cleanliness and organization received negative feedback, with reports of disarray and a need for remodeling.
Product Variety
Customers noted a good variety of clothing options, but some expressed disappointment in the limited selection and availability of sizes.
Pricing Issues
While some customers found good deals, others felt prices were high and inconsistent with signage, leading to confusion.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about insufficient staffing during busy periods.
- DTDee TrappNov 11, 20253.0Signs are deceiving! Can never tell what price is going to be!!!!
- CLCarolyn LawsonSep 19, 20255.0Went to their salon.Kelly is a great stylist.The cut was great and she's a delight to speak with.Always has a smile.Cute dressups in children's dept
- CGColin GasalSep 2, 20251.0All the mens changing rooms are closed
- CGCheryl GallawayAug 27, 20255.0Nice store, clean and good variety of clothing
- DKDaphne KrapauskyJul 6, 20253.0Not a many choices as their should be.
Frequently Asked Questions About JCPenney
What products can I find at JCPenney in Fayetteville, AR?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney at NW Arkansas Mall?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Fayetteville have curbside pickup and in-store shopping available?
Yes, JCPenney offers both curbside pickup and in-store shopping options at this location.
Which payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payment.
Is the Fayetteville JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where is JCPenney Fayetteville located?
JCPenney is located at 4201 N Shiloh Dr, Fayetteville, AR 72703 inside the NW Arkansas Mall.
Are there beauty and skincare services or stores near JCPenney Fayetteville?
Yes, nearby beauty-related places include Sephora inside JCPenney, Curves Brow Bar, Bonita Brow Bar, Bath & Body Works, and Divine Beauty Bar LLC NWA for skincare, makeup, and beauty treatments.
What dining options are available near JCPenney Fayetteville?
Nearby dining options include Stir Fry 88, Nori Japan (sushi), Little Greek Fresh Grill, Chick-fil-A, Auntie Anne's, NWA Mall Foodcourt, and Yum Yo's of Fayetteville for frozen yogurt and smoothies.
Are there other clothing and shoe stores close to JCPenney Fayetteville?
Yes, nearby stores include Earthbound Trading Co., Houndstooth Clothing Co, PacSun, Rack Room Shoes, Aeropostale, rue21, and NWAHYPE for apparel and footwear.
Does JCPenney Fayetteville have an app for shopping and coupons?
Yes, you can use the JCPenney App to shop and access coupons. It is available on the Apple App Store.