Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Conway, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
507 reviews
5 stars
267
4 stars
115
3 stars
61
2 stars
32
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in the jewelry department, while some reported negative experiences with unhelpful or rude employees.
Cleanliness
The store was frequently described as clean, but several reviews highlighted issues with dirty bathrooms and unkempt dressing rooms.
Product Selection
Customers noted a good selection of items, especially in clearance, but many expressed disappointment in the limited sizes and inventory availability.
Store Condition
Feedback indicated that the store appears outdated and in need of renovations, with some areas described as dirty or poorly maintained.
- SSshirley72519Dec 9, 20255.0Good selection. Fast check out. Dressing rooms were clean.
- BABilly ANov 10, 20254.0Clean store, pleasant employees and fair pricing.
- KLKimberly LajewskiOct 26, 20254.0Great deals, if you take time to look!
- LBLaura BrownOct 20, 20255.0I would tell them to check the clearance racks now carefully.
- MNMarilyn NeelyJan 21, 20214.0Jcpenney is almost the same as it always has been. Except this time it was quieter. I was there early afternoon and not many customers were there, and that was a shame because the merchandise still seemed to be of its usual high quality. Probably Covid striking again. I hope JCP does not diminish anymore. Of course I picked up an item ordered online. They do have great merchandise there and helpful personnel to help.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Conway, AR offer?
JCPenney in Conway offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Conway, AR?
JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this JCPenney location offer curbside pickup?
Yes, JCPenney at Conway Towne Center provides curbside pickup for your convenience.
Is the JCPenney store in Conway wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at JCPenney in Conway?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Can I shop for both men's and women's clothing at JCPenney in Conway?
Yes, JCPenney offers clothing and shoes for both men and women at this location.
Are there any nearby sports stores close to JCPenney in Conway?
Yes, Hibbett Sports is a nearby store offering shoes, sporting goods, and clothing, perfect for customers looking for sports apparel or equipment.
What dining options are near JCPenney in Conway if I want to eat before or after shopping?
Nearby dining options include China Town, a buffet-style Chinese restaurant, and Cilantros Mexican Grill for Mexican cuisine, both convenient for a meal during your visit.
Are there entertainment or family-friendly activities near the JCPenney store?
Yes, the Urban Air Trampoline and Adventure Park and Conway Urban Air Trampoline & Adventure Park are nearby, offering fun amusement and arcade experiences for all ages.
Does JCPenney have an app for easy shopping and coupon access?
Yes, you can use the JCPenney App on the Apple App Store to shop, access coupons, and browse deals conveniently.