Brand Certified
JCPenney
4.2(564 reviews)
Certified by JCPenney • Apr 26, 2026
Business Details
550 Pinnacle Pl, Prattville, AL
36066, United States
Certified by JCPenney • Apr 26, 2026
(334) 450-2274
Certified by JCPenney • Apr 26, 2026
https://www.jcpenney.com/locations/al/prattville/clothing-stores-prattville-al-2956.html
Certified by JCPenney • Apr 26, 2026
About
Certified by JCPenney • Apr 26, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Prattville, AL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Apr 26, 2026
Hours
Certified by JCPenney • Apr 26, 2026
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.2
564 reviews
5 stars
300
4 stars
145
3 stars
57
2 stars
28
1 star
34
- NMNancy MatthewsMar 25, 20265.0The store is spotless. The help I got was excellent. I do wish though they would give the older generation back some of the prior lines they carried.
- CCCrystal CrumptonMar 8, 20263.0Dont have near as much as they used to. Looks like they are preparing to shut down.
- TFTerry FarmerMar 1, 20265.0Interacted with gentleman at check out desk. His name is Torrell Spencer. Mr. Spencer went above and beyond helping us, and was so very courteous while doing so. My wife lost something on our way to the car, did not realize it until we got home about 25 miles from the store. Luckily, when she got through, it was Mr. Spencer that answered the phone. He remembered us and said he would check to see if anyone might have turned it in. He called us back a few minutes later and had gone outside and found them. People like Mr. Spencer are hard to come by these days, he is truly a very good person, and judging from how he interacted with all the customers he has, to be one of the better employees at this location. Was indeed a pleasure to meet him.
- TTTy TaylorDec 21, 20255.0Came in looking for jewelry and Miss. Wanda helped me and my friend find the perfect gifts for our significant others
- MCMarie CarterNov 22, 20254.0Maybe it was the time of day I went on a Saturday but there were very few customers, customer service counter was closed. Could only find 1 check out open in the entire store BUT!- the 2 ladies on the 2 registers were super fast, customer oriented, professional and efficient. The demeanor and efficiency of the one helping me smoothed away any irritation I had about not finding help on the floor. She moved the store experience from 2 stars to 4 stars. If zmI was just rating her service at the check out it would be 5 star
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Prattville, AL?
You can find a variety of men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup at the Prattville JCPenney.
What are the operating hours for JCPenney in Prattville?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Prattville offer curbside pickup or in-store shopping options?
Yes, the Prattville JCPenney offers both curbside pickup and in-store shopping.
Is the Prattville JCPenney wheelchair accessible?
Yes, this location has a wheelchair accessible entrance for customers.
What payment methods are accepted at JCPenney in Prattville?
They accept American Express, Check, Discover, Mastercard, and Visa as payment methods.
Can I find beauty services or salons near JCPenney in Prattville?
Yes, nearby you can visit JCP Salon Prattville and William Mason Salon & Spa for beauty services.
Are there any movie theaters near the JCPenney in Prattville for entertainment after shopping?
Yes, you can visit Carmike Cinemas, Prattville Promenade Movie Theater, AMC CLASSIC Prattville 12, and New Vision Theatres Promenade 12 nearby for movies and entertainment.
What dining options are available near JCPenney in Prattville?
Nearby restaurants include Midtown Pizza Kitchen for Italian food, Chicken Salad Chick for Southern-style sandwiches and cafe options, Chappy's Deli, Tokyo Japanese Steak House and Sushi Bar, and ZENSHI Handcrafted Sushi.
Is there a supermarket or pharmacy close to the JCPenney Prattville location?
Yes, Publix Super Market and Publix Pharmacy at High Point Town Center are nearby for grocery and pharmacy needs.
How can I contact JCPenney in Prattville for customer service or inquiries?
You can phone them at +1 334-450-2274 or use their toll-free number at +1 800-322-1189.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website