Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Prattville, AL or call us at (334) 285-3419 today for your shopping needs!
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Store Organization
Customers frequently noted that the store was cluttered and disorganized, making it difficult to shop.
Checkout Experience
Long wait times at checkout were a common complaint, with many customers expressing frustration over the lack of available cashiers.
Sales and Inventory
Customers appreciated the variety of sales and inventory, with many finding good deals, though some felt prices were high for the quality.
VB
val bell
Dec 14, 2025
2.0
There were lots of sale items up to 70% off. However, the store was cluttered and it was hard to find a customer service representative to assist. I left without making a purchase
AA
Ashley
Nov 30, 2025
5.0
Kim was great.
CI
Chris Ingram
Nov 18, 2025
1.0
Need more workers, everytime I come in this store you can never find anyone working. We waited at the jewelry counter for 45 minutes to drop off a ring to be sized. I was ready to just return it and go to an actual jewelry store. Even a manger walked by and didn’t offer to help. This Belk needs to step it up!!!
KK
Kara Kwasniewski
Nov 10, 2025
5.0
Lots of inventory! Great sales!
SA
Sonya Anderson
Oct 26, 2025
1.0
Went in and saw the store was over packed hard to shop but I needed a few things. Made my choices but I could not get anyone to ring up my items at three different check outs. Waited at one register for a few minutes waiting on someone to show up but was told I had to wait because she had a customer to ring up. She never came back! I left $247.00 in merchandise on the register and walked out! Poor customer service, not enough employees, but the employees you do have are not quality retail help.
What are the regular store hours for Belk in Prattville, AL?
Belk in Prattville, AL is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Belk offer in-store and curbside pickup options?
Yes, Belk offers both in-store shopping and curbside pickup services for customer convenience.
Which brands can I find at Belk in Prattville?
Belk carries a variety of brands including Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Columbia Sportswear, Levi's, and L'OREAL among others.
What types of products are available at Belk?
Belk offers women's, men's, junior's, and kids' clothing, accessories, home decor, fashion, jewelry, shoes, handbags, and beauty products.
What payment methods are accepted at Belk?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment methods.
Is Belk in Prattville accessible for customers with disabilities?
Yes, Belk provides wheelchair accessible entrance and parking, and has public restrooms.
Where is Belk located in Prattville?
Belk is located at 2475 Pinnacle Way, Prattville, AL 36066, USA.
What nearby dining options are available around Belk?
Nearby dining options include The Honey Baked Ham Company, Honey Baked Ham Express, Chappy's Deli, Midtown Pizza Kitchen, Chicken Salad Chick, Hooters, and Tokyo Japanese Steak House and Sushi Bar.
Are there any fitness or wellness centers near Belk?
Yes, Orangetheory Fitness Prattville gym and LetsLose Weight Loss and Wellness center are located near Belk for those interested in fitness and wellness.
What nearby beauty and personal care services can customers visit after shopping at Belk?
Customers can visit nearby Beauty Nails & Spa, William Mason Salon & Spa, JCP Salon Prattville, The Beauty Market, and CosmoProf for beauty and personal care services.