Bromberg & Company, Inc.

4.7
212 reviews

About

Watch StoreJewelry StoreJewelry AppraiserWatch Repair ServiceJewelry Repair Service
Bromberg & Company is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Bromberg & Company, Inc.
2800 Cahaba Road, MOUNTAIN BROOK, AL
35223, United States

Hours

Reviews

4.7
212 reviews
5 stars
187
4 stars
7
3 stars
5
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Yolanda, Amy, and Shannon, highlighting their knowledge, patience, and attentiveness.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding dismissive attitudes and perceived profiling based on appearance or background.

Product Quality

Customers appreciated the high quality of jewelry and watches, with several mentioning the excellent selection available.

Inconsistent Service

There were reports of inconsistent service levels between different locations, with some customers feeling neglected or undervalued at the Mountain Brook location compared to the Summit location.
  • MM
    Mark Anthony Mesa
    Dec 14, 2025
    1.0
    If you don’t look the part I would probably stay away from this place. They won’t even look at you.
  • RR
    Robert
    Nov 18, 2025
    5.0
    We were impressed with the level of service as well as the quality of inventory. This is very much a full-service jeweler. We worked with Leslie and she was incredibly helpful and extremely knowledgeable. It’s rare to find a retailer of any sort whose staff truly add value. I very much recommend this store.
  • KD
    Keke Donald
    Nov 13, 2025
    5.0
    I loved my experience with Yolanda what a doll and so knowledgeable! I look forward to returning and finalizing my selection. Bromberg's has stood the test of time and is the best for a reason! Thanks again Yolanda!
  • EI
    Edgar Roach iii
    Nov 7, 2025
    5.0
    Would highly recommend purchasing from here. I recently purchased an engagement ring from Bromberg, and I couldn’t be happier with the entire experience. From the moment I walked in, Yolanda made me feel welcome and taken care of. She was incredibly knowledgeable, patient, and attentive, helping me find the perfect ring that fit both my vision and budget. Yolanda went above and beyond to make sure every detail was right, from sizing to timing and presentation. Her professionalism and genuine warmth turned what could have been a stressful purchase into a truly enjoyable and memorable experience. If you’re shopping for something as meaningful as a wedding ring, I highly recommend visiting Bromberg and asking for Yolanda. She made the moment special in every way.
  • SC
    Sonya Cowgill
    Oct 31, 2025
    5.0
    We had the most fantastic experience at Bromberg’s at the Summit. I was shopping for a David Yurman bracelet. We were greeted warmly by Amy Harper Wood. Amy asked all the right questions, shared advice and patiently answered all my questions. After trying on several options, Amy helped me find the perfect bracelet. If you are looking for beautiful jewelry, visit this store and absolutely ask for Amy! It was a great experience.

Frequently Asked Questions About Bromberg & Company, Inc.

What types of pickup and delivery services does Bromberg & Company, Inc. offer?

Bromberg & Company, Inc. offers in-store pickup, curbside pickup, and delivery services for customer convenience.

Is proof of vaccination required to visit Bromberg & Company, Inc.?

No, proof of vaccination is not required to visit Bromberg & Company, Inc.