Many customers praised the exceptional service provided by staff members like Yolanda, Amy, and Shannon, highlighting their knowledge, patience, and attentiveness.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding dismissive attitudes and perceived profiling based on appearance or background.
Product Quality
Customers appreciated the high quality of jewelry and watches, with several mentioning the excellent selection available.
Inconsistent Service
There were reports of inconsistent service levels between different locations, with some customers feeling neglected or undervalued at the Mountain Brook location compared to the Summit location.
MM
Mark Anthony Mesa
Dec 14, 2025
1.0
If you don’t look the part I would probably stay away from this place. They won’t even look at you.
RR
Robert
Nov 18, 2025
5.0
We were impressed with the level of service as well as the quality of inventory. This is very much a full-service jeweler. We worked with Leslie and she was incredibly helpful and extremely knowledgeable. It’s rare to find a retailer of any sort whose staff truly add value. I very much recommend this store.
KD
Keke Donald
Nov 13, 2025
5.0
I loved my experience with Yolanda what a doll and so knowledgeable! I look forward to returning and finalizing my selection. Bromberg's has stood the test of time and is the best for a reason! Thanks again Yolanda!
EI
Edgar Roach iii
Nov 7, 2025
5.0
Would highly recommend purchasing from here. I recently purchased an engagement ring from Bromberg, and I couldn’t be happier with the entire experience. From the moment I walked in, Yolanda made me feel welcome and taken care of. She was incredibly knowledgeable, patient, and attentive, helping me find the perfect ring that fit both my vision and budget.
Yolanda went above and beyond to make sure every detail was right, from sizing to timing and presentation. Her professionalism and genuine warmth turned what could have been a stressful purchase into a truly enjoyable and memorable experience.
If you’re shopping for something as meaningful as a wedding ring, I highly recommend visiting Bromberg and asking for Yolanda. She made the moment special in every way.
SC
Sonya Cowgill
Oct 31, 2025
5.0
We had the most fantastic experience at Bromberg’s at the Summit. I was shopping for a David Yurman bracelet. We were greeted warmly by Amy Harper Wood. Amy asked all the right questions, shared advice and patiently answered all my questions. After trying on several options, Amy helped me find the perfect bracelet. If you are looking for beautiful jewelry, visit this store and absolutely ask for Amy! It was a great experience.
Frequently Asked Questions About Bromberg & Company, Inc.
What types of pickup and delivery services does Bromberg & Company, Inc. offer?
Bromberg & Company, Inc. offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Is proof of vaccination required to visit Bromberg & Company, Inc.?
No, proof of vaccination is not required to visit Bromberg & Company, Inc.
What brands of watches and jewelry are available at Bromberg & Company, Inc.?
They carry brands including Rolex, TUDOR, TAG Heuer, Seiko, Oris, Raymond Weil, Victorinox Swiss Army, David Yurman, Mikimoto, Marco Bicego, Roberto Coin, JudeFrances, Hearts on Fire, Kwiat, Sethi Couture, Mazza, LAGOS, Julie Vos, Hulchi Belluni, Vlora, William Henry, Juliska, Vietri, Waterford, Baccarat, and Wedgwood.
What are the営業時間 of Bromberg & Company, Inc.?
They are open Monday to Saturday from 9:30 AM to 5:30 PM and closed on Sundays. They are also closed on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
What services does Bromberg & Company, Inc. provide?
They offer jewelry repair, watch repair, engraving, pearl restringing, jewelry appraisal, silver repair and polishing, crystal repair, bridal registry, and custom jewelry design services.
What payment options are accepted at Bromberg & Company, Inc.?
They accept American Express, Apple Pay, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Bromberg & Company, Inc. wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking, along with free onsite parking and street parking.
Can I find any coffee shops near Bromberg & Company, Inc.?
Yes, Starbucks is a nearby coffee shop where you can enjoy a drink before or after visiting Bromberg & Company, Inc.
Are there any dining options close to Bromberg & Company, Inc.?
Nearby dining options include Daughters Baking, an eatery and bakery, Gilchrist, an American restaurant and cafe, and Avo, a nearby restaurant.
Where can I find boutique shopping near Bromberg & Company, Inc.?
Nearby boutiques include The Impeccable Pig, Stella Blu, and M. Lavender, perfect for women's clothing and fashion accessories shopping alongside your jewelry visit.