Brand Certified
JCPenney
4.2(883 reviews)
Certified by JCPenney • Mar 08, 2026
Business Details
1236 Eastdale Mall, Montgomery, AL
36117, United States
Certified by JCPenney • Mar 08, 2026
(334) 272-2933
Certified by JCPenney • Mar 08, 2026
https://www.jcpenney.com/locations/al/montgomery/clothing-stores-montgomery-al-2840.html
Certified by JCPenney • Mar 08, 2026
About
Certified by JCPenney • Mar 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Montgomery, AL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 08, 2026
Hours
Certified by JCPenney • Mar 08, 2026
Reviews
4.2
883 reviews
5 stars
474
4 stars
216
3 stars
108
2 stars
34
1 star
51
- AAAudra A. AndersonJan 29, 20264.0Great sales.
- VVVencentJan 22, 20261.0The customer service representative in the jewelry department was excellent—very professional, courteous, and helpful. Unfortunately, the experience took a negative turn when a woman named Jamie approached the representative in an extremely rude and unprofessional manner. Instead of addressing customer or store safety concerns, she was more focused on speaking disrespectfully to an employee on the sales floor. Given that this store is located in an area where safety is already a concern, management behavior like this is troubling. Employees should be treated with respect, especially in front of customers. Poor management conduct overshadowed what could have been a positive experience.
- EEedaliafrankJan 20, 20265.0Me encanta los pantalones de jeans Arizona para jovencitos son perfectos para mis hijos
- DADavid AdamsDec 24, 20255.0It was a great store but had a bad experience at the perfume and cologne area. The lady started helping us and then left us to help someone else and never came back. Felt like I was discriminated against. Sorry to say this but this was the way I was treated.
- BLBarbara LaneDec 16, 20255.0I went to use the restroom and found a lot of things for my grandson. The line was out the door with one register open. I was about to put my stuff back and the manager told me not to do that he was going to get someone to help me. He did just that. Someone in makeup i want to say checked me right out of there. Thank you I didn't take a picture sorry
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Montgomery, AL offer?
JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products with exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the store hours for JCPenney at Eastdale Mall in Montgomery?
JCPenney is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options for customer convenience.
Which payment methods are accepted at JCPenney in Montgomery?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store in Montgomery wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I shop JCPenney products online or via app?
You can shop JCPenney products through their official website or by downloading the JCPenney App available on the Apple App Store.
What nearby dining options are available near JCPenney at Eastdale Mall?
Nearby dining options include Sour Grapes Bistro, Charleys Cheesesteaks, Chick-fil-A, Folcarelli's Pizza, Otoro Hibachi, Soul Food Kitchen, and Flames Grill, offering a variety of American, Asian, and fast food cuisines.
Are there beauty and spa services near JCPenney in Montgomery?
Yes, nearby beauty and spa services include Ann's Nails and Moon's Day Spa, where customers can enjoy nail care and hair removal treatments respectively.
Where can customers find other clothing and shoe stores near JCPenney?
Customers can visit nearby stores such as Rainbow Shops, Journeys, Top Closet, Sports Additions, Kids Foot Locker, Charlotte Russe, and City Gear for additional clothing and footwear options.
Is JCPenney located within a larger shopping area with other stores?
Yes, JCPenney is located inside Eastdale Mall, which features various shops including Sears, Sears Auto Centers, Build-A-Bear Workshop, Men’s Wearhouse and Tux, Kay Jewelers, and others for a comprehensive shopping experience.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website